60th Anniversary SaleEnds Sunday. Exclusions, terms and conditions apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38774 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1472 Showing 29,421-29,440 of 38,773 reviews
  • Rated 5 out of 5 stars

    Must Need

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but good things about Microsoft 365 every one needs to have this on their computers, how can you do anything without it. It serves so many purposes and can’t be replaced by anything better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft word

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this so I could put it on my MacBook Air and it wouldn't let me load the page up. Then I googled what could possibly be the problem and they said something about having to download it some other weird way? I didn't end up using it I just gave it away to a family member lol.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works as expected

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program works are is should. I don’t like the fact that you must buy a yearly subscription in order to keep the program updated. Just another way for Microsoft to make even more money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia 65" OLED - Great picture quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 65" SONY Bravia OLED television as a Christmas gift. It is the exact same as we have in our condo, so we know how great the picture quality is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal use Office 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with Microsoft GO and received in store credit of 20.00 off. Personal use offers lots of benefits of 1TB of storage and if you have mutlipe Microsoft products it backs up and mirrors to the next product. Very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first “subscription” to office so I was a bit weary of how to get it up and running. Easy to set up. Go to website on the card, enter code, create or log in to account, follow prompts. Done. Wait for a sale. I frequently see it offered $20.00 off.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there Adrian,

      Thanks for the review. We're ecstatic to hear that you were able to get set up so easily with Office 365 Personal. We hope you continue to find the entire program as easy to use as your set up process. Thanks again.

      Cheers,
      Jonny
      Office Customer Care
      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Everyone needs

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a necessity when it comes to being a student. I plan on having my laptop for Several years, my last mac book lasted 9 years before needing to be worked on so for at least another 9 years ill be using this office package

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I mean it’s Office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s microsoft office, you know?! I has to get it because i needed it for school, but windows is a flawed operating system to begin with... and I am not a fan of mycrosoft, but it gets the job done, albeit slowly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be an adequate virus software. Nothing to noticeably bad or good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft Office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is good but price is too high for old technology and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s word..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally don’t know anyone who doesn’t know Microsoft products. However if you’re one of the few that don’t, it is very helpful for school (I am currently getting my masters). Also I can imagine there are a lot of jobs where these programs would be useful.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there!

      Thanks for sharing your thoughts - we always value customer feedback and hearing how our customers use Office in their lives. That being said, we love hearing Office is helping you through school. If you're ever in need of a great starting point for projects and presentations, check out this link: https://www.microsoft.com/en-us/education/students/resources/default.aspx

      We wish you the best of luck in this school year!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    It's obtuse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's different than what I am used to. Thats all I have to say about that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    this is a item that is needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a problem at first then put new card in and worked good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Way to Go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have kept on the Office upgrade path for 20 years. This subscription method is the best way to do it because not only do I get all the Office standards, but I get upgrades as they come out. No hassle installing and entering serial number. You do need a Microsoft account though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    already had someone come out to help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for someone who only knows how to do basic things. The guy who came out was really helpful, plus I forgot to ask him about something and called Geek Squad and he was able to explain right away (turns out it was something really simple) Thanks

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NONE of my Contacts transferred from 2010 to 365.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer from 2010 to 365 was fairly easy; all except for my Contacts. NONE of them transferred. Not all of them are in my COX Contacts. I lost so MANY genealogy resources!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    microsoft prematurely launches 365 personal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    interface with 365 business is poor, creating corrupted files, loss of time because of synching files inappropiately; outlook in 365 personal is not fully functional and is non competitive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    hard to learn

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's ok to do what you want for documents to import pictures is difficult

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    How he disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never could get it to work was super disappointed since I had purchased it to be able to use my brand new computer period

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good reliable product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this 365 as as free gift due to the purchase of I pad. Not sure if I'll use it or continue to use it after the first year. Probably more use in a PC or laptop as opposed to an I pad. Had it not been free I would not have purchased it.Great product to have if you are a business user.

    I would recommend this to a friend