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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38774 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1473 Showing 29,441-29,460 of 38,773 reviews
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took two attempts to install as it kept asking for something I couldn't provide. Had to call Apple tech to complete.. unfortunately Apple isn't always easy to deal with. That being said I'm now glad I have Office on my Mac and don't have to revert to my other computer to access office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer, my wife loves it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been over ten years since my wife has up graded he computer. she went from Windows 7 to Windows 10 S. Her new computer is a LENOVO - Idea Pad 3 15" Touch Screen Laptop - Intel Core i3-1005G1 - 8GB Memory - 256GB SSD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price around

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started searching for Office 365 for a new laptop I had just purchased. Office 365 has all tools I need and a large cloud storage. When I was looking Best Buy had the best price. Ordered for pickup and it was ready before I got to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it learning is fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really needed this. Who can go wrong with me microsoft? I needed this to learn data entry and how to make power points. It's a slow process, but I'm making progress

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Access Granted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft really out did themselves, pairing up with Amazon,you know you can’t go wrong. Free for 15 months, Microsoft is giving away Word, Excel, as well as

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I miss the F2 edit feature in Excel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid multi-feature program, but hitting the F2 key in prior versions put you into edit mode. Now, F2 puts you into a feature that I can't figure out, so to edit now, you need to double click within the cell. Not a major issue, but less convenient.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there Ken,

      Thanks for the review! We're happy to hear that you are enjoying Office 365 overall. The F2 function still allows you to edit the cell you're working in, although it may be slightly different then how it worked in the past. We have a page that details all the keyboard shortcuts that come standard in Excel. Hopefully this will clear up that confusion for you: https://support.office.com/en-us/article/Keyboard-shortcuts-in-Excel-1798d9d5-842a-42b8-9c99-9b7213f0040f#bkmk_fnwin

      Hope that helps out!

      Regards,
      Jonny
      Office Customer Care
      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 4 out of 5 stars

    Good for my use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product for personal letter writing and I am satisfied. I would benefit from an hands on, on store mini- course. I have taught computer coding, WP, spreads. A refresher course would be helpful when this virus is over.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one thing I wish is that you owned Microsoft word after purchasing this. It is just a subscription meaning I would have to pay to keep it next year. The one thing I do love is I have everything up to date with office where as I would have to upgrade if I needed the newest form.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and with the subscription will always be ensured that the software is always up to date. However, I purchased it for the Mac because it had Access (MS) and I later found out that Mac is not compatible for Access and there is no comparable product available. I look forward to that day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office is a must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although Apple computers are amazing, I personally think Microsoft Office is irreplaceable (so far) in terms of its convenience of use when it comes to Microsoft Word and Excel, among other programs. This purchase is definitely worth it for me!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not pleased

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t read the back, we were told it was for 5 devices

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cust srv rep tried to sell $400 fix for load error

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gave an error and phone number when I tried to load it. I called and some guy with an Indian accent told me I had a serious virus called koobface that was in my router and pcs and that it probably came from using Facebook. He could fix it for $400 over the phone or I could take it in, but it would cost $600. When I declined, he hung up on me. I did virus scans on everything and found no viruses. I then tried to install again and it installed without incident.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lousy Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do NOT like it. it pops up windows all the time. I asked Geek Squad to install the KIS anti virus. and they want to charge even though it was part of a bundle . Didn't realize I was purchasing it. It won't install so waste of money. I won't go to Best Buy next time. Have had better luck with QVC.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Best available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is simply the best product available on the market. There are different options available: one user or multi-user; and different renewal periods. Check all options and pick the one that best suits for your your needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new computer and needed Microsoft on it. We purchased Microsoft Office 365, it takes some getting use to, it's different than the Microsoft Program I had before, but I like it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought it for my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know nothing about these things just knew I needed it for new computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ideal copier for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the printer cartrige replacement cost efficiency compared to the previous product I owned. I additionally appreciate the ability to utilized only the black cartriges when not printing in color. The slim design and streamlined control panel are much nicer than my other printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these application before in both a business and personal use. The programs are fine but can take a lengthy time to install especially with a slower connection. Had to use geeksuad support to get Outlook working but inally was up and running with no problems since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new laptop and tried to reinstall my Microsoft Office suite I had on the old laptop and had issues. So back to the store to buy the subscription service as much as I did not want to. I need Word and Excel all the time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of software offer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not downloaded as actually wanted to go to Pad purchased for our son. I already have the software do did not need. He could not have it way I have it set up to go to email rather than pad itself. Waste of software

    No, I would not recommend this to a friend