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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38775 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1474 Showing 29,461-29,480 of 38,774 reviews
  • Rated 2 out of 5 stars

    Waste of software offer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not downloaded as actually wanted to go to Pad purchased for our son. I already have the software do did not need. He could not have it way I have it set up to go to email rather than pad itself. Waste of software

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine to be able to work off-line with this product. I'm connected to the Internet a lot and sometimes a few minutes off-line can be great. With this product being able to have access to some of the fratures off-lime I can read, write and review with mo interruptions

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    why do i always have to buy these?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as usual, cant do any office type work without buying the latest copy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unnecessary charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There should be no charge for this and should be included with the Microsoft program

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wish the people told me before purchasing that i am purchasing a yearly plan rather than the one time fee cause now i have to pay more and they also had me purchase it while my new tower had it installed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish that I could purchase this personal product but use it with more than one product. Spending this much money on a product, would be nice to have more than one use. I have always liked the Microsoft office products so I gave it 5 stars .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as free with new pc can't complain when you get it for free.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this product. I use it at work and enjoy having the familiarity on my personal computer as well. I have not downloaded this to my cell phone yet but its nice to know that I can work on things from my cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important software for operation of computers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this software thru the Best Buy Service Plan provided savings and we were given instructions on how to install. This software now has to be renewed every year, so it is best to make use of the Total Tech Services to obtain it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad to hear that you are enjoying Office 365 Personal and that you were able to get it all up and running smoothly.

      Have a wonderful day,

      Nelson
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    smooth running program, but don't use cloud much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PowerPoint and Word are my go-to programs, and the former has been updated with welcome user-friendly details I appreciate. Word is about as always, but just as reliable as ever. I don't find I use the cloud storage function much--prefer other ways of backing up...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice program but maybe Google Docs better for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so I could load docs and spreadsheets from my crashed hard drive. Works nice with Windows 10. I REALLY DON'T LIKE how Microsoft won't give you a hard copy (disc) of the program. You subscribe, and one year later--poof--the program's gone unless you fork over more money. I'm getting better acquainted with Google Docs, which is FREE--and can do what I need as far as docs and spreadsheets. Microsoft needs to reevaluate this "subscription" model. They ought to have a disc you can buy that updates over the years for free. One purchase for one program, Microsoft! Until you do that again, I'm not renewing or buying MS Office EVER AGAIN.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Antoine, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 2 out of 5 stars

    Another subscription racket

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would prefer to buy it once and update when desired, or needed, instead of being stuck with another subscription.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for software.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cards is a quick and handy way to get software for computer. I did have some difficulty loading software because there were some bits of old software still remaining on computer that had to be removed before new could be installed. Opening statement could have reflected this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 Personal 1 year subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed it but haven't had the time to get to be familiar with it. Hope it isn't too hard to use. Will try and get to it this next week. From what I have seen so far, it seems like it will do many things to help you be organized and be able to file and find again easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 Personal helps you get things done from nearly anywhere on your favorite devices. Office 365 helps you achieve more from virtually anywhere, on all your devices. New upgrade is included so you’ll have the most up-to-date applications, which is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Very Effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is not easy to manage (when opening documents on a computer and iPad). The functions are not the same when trying to edit or work on a document and end up spending a lot of time trying to fix (orient) the tasks you're trying to do. I would not buy it again and do not recommend it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,
      Thank you for posting a review. Many of the updates made to Office were from feedback we received from consumers like you. Microsoft has many free tips and tutorials available to assist you with using Office 365 at: https://support.office.com/
      We hope this was helpful to you Microsoft

  • Rated 5 out of 5 stars

    Has everything you need to work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my old Macbook, I used Pages and dealt with just using Apple's versions of these products. This time, I went for the Microsoft bundle and am glad I did. No need to export or convert files to .doc anymore, which is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too costly, but unfortunately necessary

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remember when these products were free to use. Ot a fan of paying 70 dollars a year now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nothing to add been around for a ong time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    same old office no frills no thrills nothing new nothing special

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello hcwroy, Office 365 is is not just your traditional Office, but Office supersized. It not only comes with all the Office applications, but includes 1TB of cloud storage (OneDrive), Free Skype calling and more. For free tips and tutorials on using Office 365, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft