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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38775 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1476 Showing 29,501-29,520 of 38,774 reviews
  • Rated 3 out of 5 stars

    A needed item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An item that has become a necessity when purchasing a new computer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microsoft

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so useful, and not easy to use, called them back so many times to setup

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    gifts for virtual learning.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my grandchildren ,They are doing virtual class room. These cameras are a great blessing so that they can interact with Teachers and classmates. They have only had the cameras since 3 Sept 2020.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good individual products but difficult to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cumbersome to setup and synchronize with each device I utilize

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price Was Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Office 365, as I have found if I don't have it, I will spend more and more time in "workarounds." So, I took the plunge when I saw it bundled with a laptop I had been eying. It was $50 off it's retail price. That worked for me, glad I did it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan to use soon, just haven't had a chance. Seems like a good fit!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the best Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old (2011) version of Office and am finding this version is overloaded with features I'm not sure I will need for home use. I willl know more as I continue to use it. I upgraded because I thought it was time. I do love office products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not teceive but got no refund either

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the computer for which this was charged before ever even picking it up at the store, but receive no refund for this

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's Sad They Switched to Subscription Based Prod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't live in this day without MSOffice. The product is easy to load but I hate they they are subscription based now. Just another product to be billed monthly for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Download, Easy Renewal, great package iptions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this package! Get all the Microsoft office software that you will ever need! And the fact that if u buy it through Best Buy... it's an automatic renewal so you won't have to worry about it expiring on you during the middle of an important deadline! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 made easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft Office for many years and this 365 was easy to download and install. You also get so much more for the money than we used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 8.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting to know Windows 8.1 having just upgraded from Vista. I haven't had any of the problems I had heard about or feared from Windows 8/1. I like the startup screen and fast startup time versus what I had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! I love this Microsoft 365 Personal. In short period of time I was able to use it my presentation and business. This product gives me more convenient and mobilized more with my work fast and easy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    more information needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person selling this product should be trained. I ask For excell program and he sold me a yearly subscription with telling me it was yearly. For this reason, I returned both products

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's working as it should, blocking virus, I am satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time having to purchase Microsoft Office because it normally comes on computers I've had in the past. In purchasing this license, I like that it allows you to download the mobile apps to your phone and access the same content as your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite the Switch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Microsoft Office products for many years. Switching to Office 365 has been quite the change. I love having all of the different products all in one suite. I'm not sure I quite like the yearly membership, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps me organized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Microsoft Office program. The Outlook program allows me to keep my emails sorted orderly and I can save notes and reminders. I use Excel to track lots of different things too. Microsoft Word I use for all my letters and the kids use it for school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microsoft Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a problem with Outlook email. The program will not send emails. This is a ISP problem. Microsoft tech help spent over 4 hours troubleshooting and called me back to check on the status of the ISP problem. Microsoft tech support was excellent

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks so much for sharing your experience with us! We're delighted to hear you got the help you needed and that you're up and running. Feel free to reach out to us for any issue you might run into with your Microsoft product.

      Thanks for being a part of the Microsoft family.

      Sincerley,
      Jo
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good product, just not precisely what I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this software without realizing that it's not comparable to the set-up I'd run on my previous Mac laptop. It's a good enough product, performs as intended - but my work requires more intensive, fast-paced file manipulation than is possible here.

    I would recommend this to a friend