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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38775 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1479 Showing 29,561-29,580 of 38,774 reviews
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item not knowing I was going need it for school. Went to orientation and was told we was going need Microsoft 365. So I thank the Best Buy employee for offering it to without knowing I was going need. Thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Microsoft, so it just rates "Average"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for Microsoft Office software for your Mac, you pretty much have to go with this. Since most people were taught using some version of Microsoft Word, Excel, Power Point, etc., they naturally gravitate towards that platform. Unfortunately, Microsoft has decided to make things "easier" by changing up the interfaces, which has only served to hide things that were previously on the screen or at least easier to find. Some steps take two actions now instead of one. I wouldn't say that this is any sort of improvement over what they had before, but if you are looking for the software that you're familiar with, this will mostly do the trick. You might want to try Apple's Pages, Numbers, Keynote, etc. to see how you like those compared to this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello JTR555, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    Ok for intermediate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to work with Microsoft 2013, but this is a good backup

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    need it for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get Windows for work so I got this and so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad expertise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even thou, I am not very good in setting up my computer system and trouble-shooting problems. The squad was very quick in finding the problems and making sure it was repaired quickly. They were very friendly and easily explained the problem with the lap top.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365 is the practical choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used 365 as a student and have enjoyed using it as a means of access to create word documents, powerpoint presentations and excel spreadsheets. I particularly enjoy the Microsoft Office updating feature and connectivity to Outlook. Truly this the partial choice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Free Office for a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have free office for a year but i barely use these programs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although I don't like this new 365 thing, it still works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing all around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is amazing. It’s has everything you need from excel to PowerPoint. Whether you need it for work or for school it has what you need in order to get the job done. Would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy! NO, A BEST BUY!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During my surfing I had "clicked on" several thought provoking items for review. To my astonishment these items were not revealed but the warnings appeared that they were not safe. Having struggled with a virus in the past I was greatly relieved to be "saved"!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Personal Office Management Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Office 365 Personal is a very good personal office management tool. It provides a number of useful functions that include word processing and creating charts. One disadvantage is that this program has to be renewed annually at a financial cost to the user.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is stupid that you have to pay for this program.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SUCKS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY GEEK SQUAD ARE TERRIBLE IN SUPPORT OF THIS MICROSOFT PRODUCT. tHEY WANT ME TO BRING MY COMPUTER TO A RETAIL STORE TO ACTIVATE THIS PRODUCT. tHEY HAVE TO HAVE A GEEK THAT IS FAMILIAR WITH PEODUCT

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    unable to get Outlook to work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agents couldn't get MS 365 Outlook working either in the store or online. The online "support" wasted my afternoon, and when they finished my MS Edge didn't work either. The last time I tried to get online support, the results were even worse.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wish it was better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a clunky product for people used to the Mac platform. Is very rule oriented, not intuitive, and holds me hostage on a yearly basis. I will move to a "Mac" product at the first possible opportunity.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have for Home Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a home office, Microsoft Office 2013 is as essential as your printer. The enhancements to the original MS office package are too good to pass up. I have been waiting for the office suite to be updated and the 2013 version fulfills all my productivity needs and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the computer a lot. I am starting a new home-based business, so this product is a must. The price was more than comparable to other stores prices. I actually wound up saving $50 because I use it on six different devices.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the programs for Microsoft, but I don't like that i need to pay a yearly subscription to have it. Should be a one and done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works perfectly, no surprise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like having to subscribe. I would prefer paying once and being done with it. But, it seems, subscriptions are the way of the future and so I pay up. If you pay up you will get the same inclusiveness and convenience M/S Office has always delivered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    M$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry, I use Microsoft products but I wouldn't recommend them.

    No, I would not recommend this to a friend