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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38777 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1493 Showing 29,841-29,860 of 38,776 reviews
  • Rated 2 out of 5 stars

    Not worth the Price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is no better than Open Office that I got with my computer. In fact, Open Office is easier to use. I will not renew after 15 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that all the products come in one. If I had purchased the full pack then I would only have that edition until I bought a new one. With the yearly subscription I will always have the newest version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved money buying this product in store and nowadays who doesn't need all of these programs. Super easy to install and register. Every year it will notify me before it charges me again for a renewal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good "office" program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 came with my HP laptop purchase for a much reduced price. The program is good for my needs.. my only negative comment is that the subscription is good for only 1 year and then needs to be renewed at full price annually.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been holding off on purchasing this just due to the monthly/yearly cost. I was able to pick this up for a free trial for 3 months. I have used it more than I thought I would.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan of subscriptions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact this was a add on to the computer bothered me. Now I find out it is only good for a year and must be renewed? What happened to the days we bought software, not rented?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The world has been using MS Office for 25 years without much competition. Haven't liked it since Office 2003 when the interface was redone as though we're all imbeciles. Oh, well, it's a necessary evil. 365 is adequate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and easy accessible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Microsoft Office 360 and subscribed for one year. I really like it and mostly, enjoying the One Drive features that comes along and that is easily accessible as you can download an app onto your phone. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has everything my son and I need fir school and work. Microsoft has really made this product user friendly. My reports are more professional and clearer now. I highly recommend this product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product because it is something that is needed, however, the price for a year’s subscription is pricey.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t need games on the computer takes up a lot of space

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 best idea of Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to purchase Office 365 every year...I use Outlook, Word and Excel every day...much cheaper in the long run than buying the Office product every 4 or 5 years...for 10 times the amount I spend on Office 365...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Evidently run by artificial "intelligence"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm more than aggravated as I'm not able to install because it keeps changing my Login for the HP Spectre to my older one on my Macs. Problem is this is for a separate account and I want to use for business, unlike my other devices. I've already got this software on my other devices as personal use. After a couple times they totally changed my ID with Windows and deleted my older one. GRRRRR

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A fan of Windows 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Windows software; and when I recently bought a new computer, I chose to have one that supports it. Price is good. It provides all what I need for personal computer use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you are a fan of Windows 10.

      Have a great day,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I can use office on my Transformer with my stylist and it converts my handwriting into text. Office is always dependable and consistent and I love that I can depend on them to remain valuable and my office work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if you work at home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a teacher, and occasionally have to use Microsoft Word so I need this product. Best Buy worker was helpful in getting me the upgraded plan which was actually cheaper than what I previously had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for writing documents and everything else it’s made for I personally use word and outlook over the other products and I prefer outlook as my email program for my google account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its office 365...it works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fyi, download takes a while (75 to 90 mins) so box out enough time for that. clear sailing after that. next time I will do the family version so others members of the family can have it on their computers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there!

      Thanks for sharing your experience. In the future, know that you always have free access to the Microsoft Customer Support Team whenever you need assistance. You can do that, at this link: https://support.office.com/

      Thanks for being a part of the Microsoft family!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 4 out of 5 stars

    I think we all know what we’re getting here.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, how do you review a subscription to Office 365? Most everybody knows what they’re getting here. Nothing new. The mobile versions of these apps leaves a lot to be desired. Other than that, same old same old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    took a while to get used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a very old version of Office at home and 2010 at work. We just upgraded to this same 2016 version at work so I am getting used to it and love it. Just don't like having to pay a renewal fee every year

    I would recommend this to a friend