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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38777 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1498 Showing 29,941-29,960 of 38,776 reviews
  • Rated 2 out of 5 stars

    Ridiculous waiting time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the office 365 because I needed it for school. Come to find out I couldn't download it to my laptop until after waiting 48 hours after purchase. Needless to say I returned it and found the student office subscription online.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great with MAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloading and installing was very simply. I use these apps daily. Outlook syncs to multiple accounts and performs high-level filtering. It's all good. My only complaint is the recurring price is too high.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue with it so far is that it is a yearly subscription - certainly another way for Microsoft to make money. Also a bit of a learning curve from the older versions

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of all details.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a duplicate action of a sale on top concerns regarding to removals of important data which apparently couldn't be retreved.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just think most of us should have Office 365, especially when you can do so many things with it. I just think it cost too much since you have to renew every year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Micro 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not having affordable laptops come with built in Microsoft 365, is an option to purchase a subscription for one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office for Mac excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Office for Windows forever. When I switched to a Mac I purchased Office for Nac because I wanted ease of transition. I have large documents and like it’s grammar check.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you are enjoying Office 365 Personal for Mac and that grammar check is helping to keep your large documents free of errors.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Frustrating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed to find out after buying this that it was not activated by the seller before leaving the store. I contacted customer service through the 'chat' option and was informed that it would take 24-48 hours to activate. Two days later I was still receiving the error message saying to take it back to the seller to activate. Called the toll free support number and spoke with a very nice person who informed me that I would need to take it back into the store and have them activate it. If you buy something like this, please make sure they activate it in the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from Office 2010 is a good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tended not to like the move to subscripted updates, but this just seemed to make sense with a new computer. The 2016 version of Office is a big improvement, and doesn't take long to get used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    working fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad helped me with this version. I had been using Windows 7 and Office. There are some differences (good ones) and I think I have a handle on the things I need to do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Needs a remewal notice so people can choose.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs an email of renewal and not just a withdrawal in your account. Did you remember it from 3 years ago? Probably not. I need to be reminded and have a choice on how that money is spent.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    same office, more fluff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same office, more fluff, otherwise yeah its ok, I hate the fact you lease the software at an affordable price but if you want to buy the app itself it costs a fortune.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is easy to use on multiple devices

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. I didn't think I would like this subscription stuff versuses the cd download but just sign in & go on different computers Im like ok I can deal with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this program. I am church council secretary and I use it to do all my minuites and other correspondence, as I would rather use my computer than going up and using the churches.It does the job for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not much a choice with the monopoly

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it says that it is compatible for windows and Mac, it seems different from the one I use on windows. And I prefer the one just for windows, which is more user friendly to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE ALLIANCE WITH BEST BUYS

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit of a nightmare navigating Microsoft PC minded websites and subscriptions. I tried to cancel and it refereed me back to best buys. best but doesn't open for hrs. if ti was apple....this would have been solved. I desire to cancel but micrisift has aligned with a company that literally.... OFFERS NO PATH OF CANCELLATION ON LINE....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lives up to its reputation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? Microsoft rocks. This subscription was perfect for my small business needs. Advice: weight your options with annual or monthly pricing - not everyone has the same needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    have not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed it yet, from past experience I am confident it will perform fine , very happy with customer service and geek squad installing it as part of free setup

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You are a scam!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You suck! You suck! You suck! You suck! You suck! You suck!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Time consuming download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this office product for installation in a mac book air, having been a long user of office programs I knew what I was purchasing, however the download of almost 7 gigs took almost 3 hours to complete over WiFi.

    I would recommend this to a friend