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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38777 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1507 Showing 30,121-30,140 of 38,776 reviews
  • Rated 4 out of 5 stars

    Office 365 great for getting my work done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a good one but be aware if those hackers when I was installing I was some how redirected to a number to call It was Indian hackers trying to access my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really easy to download!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using my Microsoft product. I am a college student, so this helps me with doing projects through Microsoft word and powerpoint, which is a necessity to have in college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this commodity product but found out Best Buy has a bundle offer that included a year free of Webroot and a wireless mouse all for $100 less than just the O365 renewal!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Typical Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure where to stand on this. On the positive side, all the programs I've used work fine - or do with Microsoft support. On the negative I'm undecided on the subscription basis. Through my purchase at Best Buy I was supposed to get Geek Squad support. It lost all my Outlook contacts, and Microsoft chat restored them and gave me another month on my subscription ... only to get notice from Best Buy that because I "purchased" the extension from "someone else," my Geek Squad support was cancelled. So which is better ... Microsoft or Geek Squad?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a nightmare, I ordered online and had to digitally download. Best Buy gave me a code but the code kept inaccurate After a week, it was finally set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One year subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not notice this was only for 1 year or I probably would not have chosen it over the full purchase. I will order the full purchase next time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great system for new beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the office 365 for my daughter. It is very easy to manage and maneuver. My daughter finds the system very easy to operate. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up in a bundle deal that included a wireless mouse, kapersky internet security, and Microsoft Office for only 50! MO365 normally costs 60-100 alone. I like the new UI and design of MO365.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is what we are used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Office. If you haven't used any Office products before, welcome to modern times. It is what you expect. Set up had a few glitches for me that were easily fixed with patience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office suite is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all the basics tools. They are a necessity. Hate all the windows 10 msft push notifications. Am a Google fan and don't like bing and cortana etc. Just stick to the programs I installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Similar to prior versions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of trouble activating my new Office since I apparently created an account years ago and all of my info has changed so it didn't recognize me. Thanks to the Geek Squad I'm up and running...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good although Best Buy activations didn't wor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The activation cards didn't work from MSFT that were supplied by Best Buy. Didn't work when the Geek Squad tried other activations. Purely a MSFT problem. Got an install at MSFT store and all was good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am enjoying this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really pleased with the customer service at Best Buy. I did not know about the software and the representative explain everything to me. She was very helpful. I am glad I made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOULD NOT GO WITHOUT MICROSOFT OFFICE 365

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MICROSOFT OFFICE 365 HAS IMPROVED OVER THE YEARS. I WOULD NOT GO WITHOUT IT. IT SYNC'S EMAILS TO ALL MY COMPUTES AND ANDROID DEVICES WITH NO PROBLEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade for Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 365 family, but switched to personal because I was the only one using it. It has all of the features of office and a great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as an addition to my new laptop at the advice of sales rep. Did I really need it? I don't even knowhow to use 99% of it. I'm not very computer literate. LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i have to have this to find my docs...no choice...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you HAVE to buy this to do any business, as in word or excel spreadsheets. it's a monopoly on the business, they could charge a million dollars if they wanted...sad...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Thoughts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well where do I start, without this tool I wouldn’t have been able to accomplish anything I needed to get done. Got it for a great price ($20 off) which sweetened the deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not function without this. It is essential for my work. I love the auto renew because I don't have to think about it. Peace of mind is priceless.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Copilot is a Complete Nuisance!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So incredibly complicated to use and Copilot is a totally unnecessary and annoying add on, which is almost impossible to remove.

    No, I would not recommend this to a friend