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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38777 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1508 Showing 30,141-30,160 of 38,776 reviews
  • Rated 4 out of 5 stars

    Office Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my Toshiba laptop for school. At first i was skeptical about not using the disc for install. So far I am liking the automatic updates from this form of office. Just really getting into this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Microsoft 365 for its new features. I will continue this subscription after its validity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wife is happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product for my wife for use on one of her computers. She has been very pleased with it. The invitations for our annual Christmas party were made utilizing the software and they turned out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't live without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't imagine owning a Windows computer without Office, so this was a no-brainer. This is my first time with the 64-bit version, and I appreciate the extra speed and processing power in Excel.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sales person is bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Software is good, put the sales person is not good. He talked my wife int to buy the software by lying to her that the computer do not work without this doftware, even he was told that we have the family version of the 365 software. When we try to return it , we whete told that it is not possible. Very bad sales tactics.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sad so sad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attacked and shut it down only used computer abou 6 times

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peefect for work and personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Office 360 gives me many options to choose. I use outlook and word for work. I can do scheduling, reports, memos alk from home. The kids use it to help with school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not looking forward to $50 annual fee...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything that my work Outlook does, and I can sync them both up. Buy I pay for the service and much pay $50 annually. And that just kind of sucks spending $100+ up front for the software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's office, not much to say. It works properly, as software is intended to do. The only complaint I have is that it sends you multiple daily messages about joining automatic renewal. That's annoying!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good codes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sent me an activation code to download and install the digital Microsoft 365 on a brand new laptop i bought together with this product. The code did not work. Called severally but no tech was able to fix the problem. I returned the product to be refunded. It's been over two weeks and I'm still waiting on the refund to hit my account..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office 360 included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad that I didn't have to purchase this separately as I use Office all the time. I haven't figured out how to get Outlook working, but it's not that important to me as I just use my Gmail.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Code not recognized

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this in store. I tried to upload it to the laptop but the code will not work that was printed onto the receipt. Unfortunately I am out the country when I tried to do it. Hopefully I will be able to either have a credit for the purchase or have another code when I return to the states. Disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize that this was an add-on. It is been a while since I purchased a new computer and the Best Buy team helped me choose what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have to have it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The windows system is something everyone has to have. I like the yearly subscription because you get the new editions every year. It is kind of costly at initial purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The price was outrage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, it's sad that Best Buy didn't price match this with MS site. I still bought it cause. oh well did its purpose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical about the download process, but it couldn't have been easier. I received an email with all the instructions and download was a cinch. The Microsoft Suite doesn't disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like that it is auto renew just wish they would send email before they take the price from your card without you realizing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Received with our 21.5" iMac® with Retina 4K disp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something we received with our purchase of the 21.5" iMac with Retina 4K display - Intel Core i5 - 8GB Memory - 1TB Hard Drive. It's nice having the Office applications on the Mac.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Return of this unused digital product is difficult

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to return this item is very difficult and they make it so hard the time outweighs the value. No simple chat or return tab like most items. Disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Has everything I need and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to purchase as Microsoft discontinued my word program. Now it is a year renewal program ie Norton Security. Thought that was pretty gutsy of microsoft to mess with their customers that way!

    I would recommend this to a friend