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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38777 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1510 Showing 30,181-30,200 of 38,776 reviews
  • Rated 5 out of 5 stars

    Office 360

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are use office 360 every day for home and work if you like having your emails organized and ready to go this plan is a great tool to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Style of Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install. Have been used to the standard disc but this new method is very easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Breeze to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just had to upgrade our home technology and got the Office 365 package. As you can imagine, setting up a new system takes a lot of time but I found that this piece of the puzzle was quick and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little trouble on the initial setup. Microsoft was trying to get us to spend $150 more. Went back and more carefully set it up w no problem. We had overlooked something in the beginning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good paper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive but decent quality printer paper. I don’t print anything fancy mostly lots of shipping labels and this does the job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dislike that I will need to repurchase every year. I will probably revert back to free or alternate single purchase Office Suites in a year.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing's free anymore lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to be free way back in the 90s when you purchase a desktop or laptop. Now, you have to pay yearly to enjoy all the benefits of having an Office in your laptop or desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like however, make sure to find out bout the automatic renewal. I am trying now to make sure that is canceled being that I bought this as a one time gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought about buying the entire program with bells and whistles but the annual service comes with helpfesk and 1 terabyte cloud storage. It fits much better to my needs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dishonest BestBuy Seller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I was purchasing a HP Laptop today, seller insisted on selling Personal 365 Office package. According to him every package is made for one device only, and cannot be used by a same person on a different computer. I'm a personal 365 office subscriber for years, and have mentioned him that, several times but he was insisting

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It is Office 365...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Office 365 so what do you expect? I just have one thing to say...if it ain't broke, don't fix it. All of these upgrades trying to improve a product sometimes does more harm than good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning to work it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friends have been telling me for years to get "Office", so now I have it and need to learn how to work it. I know it has many bells and whistles that I don't know what to do with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The standard in word processing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've almost always used Word - it is what most people use and it works well. This particular version lacks the graphics that were in other versions and I miss easily finding those pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's O365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it is what it is. It's the Microsoft Office we don't love, but can't live without. The storage size is generous, but hey, it should be considering this is a yearly subscription.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got what I need but for only 1 year, would be better to revert back to the old way of 1 time purchase for each revision of office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took a little getting used to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not upgraded my Microsoft version in over 10 years. I'm still getting used to all the changes. It is alot to assorb in a month. So far I have enjoyed working with the free online training.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great piece of software but with a qualifier!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No question that Microsoft Office is the standard business software; however, the consumers are milked to death with an annual license fee, which has replaced the constant updates fees of the past. I have Macs as well, and they come free with very useable software packages, which if you just need it for home use is sufficient!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We appreciate your feedback about the subscription and we'll pass it along. We're glad you think Office is a great product and we are always looking to improve it. If you have more suggestions, we'd love to hear them here: https://aka.ms/AA4rinb.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently you rent Office 365 now. That’s ok, I only need it for a year so it turned out to be a cost saver. On top of that Best Buy had a special with $20 off!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tired of yearly subscriptions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need the programs, but miss the one-and-done. Why should I pay for a new yearly subscription if I do not want upgrades?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TRASH!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A piece of trash! So sorry that I'm stuck with this purchase. Salesperson did not fully understand my use for a new device/laptop.

    No, I would not recommend this to a friend