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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38781 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1525 Showing 30,481-30,500 of 38,776 reviews
  • Rated 5 out of 5 stars

    Personal 1 person - perfect for a year!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with this affordable Office 365 pack that comes with the purchase of your MacBook Air - don't forget to ask for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I bought my brand new laptop. I got a good deal on it. Came with Microsoft word, power point, excel, etc. I would recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Office 365 is what I need for my college classe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent tech who set it up and explained everything that I needed to know. I will definitely purchase other products in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, but trouble with document scans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product, but I have had some issues downloading or scanning documents into files. They don't show up Unless I go back and save on my computer in a second step.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very difficult to get support from Microsoft.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still having difficult getting this software to load on my new Dell desktop. I've been unable to talk to a real person at Microsoft - all I get are automated "try this" suggestions which don't work. Unfortunately, Microsoft seems to have the market cornered and unhappy customers are a very low priority.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why pay for this when its for a single year only and the iMac came loaded with comparable software

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad did not install as far as i can tell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop and also a Dell all in one desk top. Geed Squad did not install the 365 program on either machine. I will NEVER use the Geek Squad again. They were not respectful nor helpful and acted like they did not have any time to specifically help me. I had to go out and spend $575 to get a person to help me with both the Dell desktop and 365. And, I know that 365 is not installed on my Dell all in one desk top and don't think that it is installed on the laptop either. They could only tell me what they were not allowed to do for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves this product for the whole family and makes life at home easier when you have all the Microsoft apps you will need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to manage subscription. Also very easy to download software onto the computer. Got a great deal when bundled with my new laptop as well!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Single or Family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended but didn’t realize it was for a single person. Returned and bought the family version which best fit my need.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Office always come thru

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately overpriced IMO but a necessary evil. MS is just one of those products you can’t really do without but overpriced. Not the fault of BB

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using office for probably 20 years now. The program never fails me. 4 stars just because it's always expensive, and you have to renew your subscription yearly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a Fan of Subscription based Software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a Fan of Subscription based Software Cost never seem to go away I prefer just buying the software once but it seems everyone is going this way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great that you have refurbished products that can be bought on a budget for kids for school. Thanks to the team at Geek Squad and Ariel!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Availability problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After loading this, I had to contact Microsoft in order to let them erase it from my computer because it infected me with a nasty virus.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So happy to have this application.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the MS suite was part of the purchase of the computer, but still a great deal to have all applications at your finger tips!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received great pricing for this program when bundled with other qualifying items. Great for my Grandson taking courses onthe internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used it since V1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've use Microsoft office for many years and this one doesn't disappoint. Still think software in general is too expensive but that isn't going to change anytime soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quite adequate for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Windows 8 front page takes a lot of getting used to. I am still learning. I don't think this is an improvement, it is cumbersome to use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive and they keep making it less useful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product updates make it less useful and less user friendly.

    No, I would not recommend this to a friend