Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38783 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1543 Showing 30,841-30,860 of 38,778 reviews
  • Rated 5 out of 5 stars

    Great deal for office programs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the office subscription is a great option to keep up to date with all your office programs rather than buying new disks etc yearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning my way around. So far I am satisfied. It handles my documents from previous versions very well. Look forward to learning all the ins and outs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought our laptop online during black Friday promotions. We love how easy this made it to personalize office programs to fit our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very robust computer which contains the state of the art technology! I'm completely satisfied with the system performance in every regard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product improved over previous version.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to used the previous product - 2011 version. The 2015 version is much improved and has more applications to work and are in a more logical format me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Personal (1 Person) (12-Month Subscript

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Android, Chrome, Mac, Windows, iOS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was unsure that I wanted to get an online version office, was worried about lag time and slow response, but I've been surprised that it works so well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble loading the software. I called the Microsoft support team and they got me going.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Office, sweet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office gives us the tools we need for many business and personal projects. The 365 deal is new to me but I'm looking forward to the upgrade next year.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Why do I have to pay every year?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 works fine as it has for years. The problem is that after you pay for it, you don't own it as before! Everything is stored on the cloud, but you don't always have access to the cloud, so what do you do then? It's just a way to make you think the software is cheaper but in reality Microsoft is getting more from you for the new leases every year and eventually from your 'cloud' storage fees!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so easy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best or easy to use I wouldn’t recommend this just buy whatever you need separate not the all in one package

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with a bundle and with Total Protection subscription.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    CODE INVALID

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CODE DOESN'T EXIST as per microsoft. REALLY BEST BUY? I got this card from BestBuy Clovis. Didn't activate it right away and when we did, the code is invalid. We wouldn't have suspected since the silver area was intact. But why? we were happy to have gotten a free office 365 and then this happened? Why were we given a bogus card?>>

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product always has a notice that something is wrong with my Microsoft account. I have to sign in constantly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a Windows 10 fan

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally dislike Microsoft putting apps and other unnecessary programs, alerts, etc. on our small business computer. Windows 7 OS was superior in terms of navigating the system and its features. Unfortunately, it seems we have no choice but to suffer the invasion of this stuff all over the PC, including something as simple as the opening window/desktop screen which keeps changing despite my attempts to stop it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    As you would expect!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as expected. Although, I'm not renewing it because I can get Office through my school account.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with the computer we bought. After subscription ended I went with open office for free.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy and Fast Install!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy and fast to install. I have used all programs and I have no complaints other than I wish this was cheaper.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful experience with tech support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech support for office was horrible. I paid renewal through bestbuy but office keeps saying my office was expired. Felt like a tennis ball between Microsoft and bestbuy who took more than a week to resolve a simple issue

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    An important item for my laptop.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to write documents for my files and this product provides the capability to accomplish my letters and other documents in a professional style.

    I would recommend this to a friend