Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38797 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1618 Showing 32,341-32,360 of 38,792 reviews
  • Rated 4 out of 5 stars

    Microsoft

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great item but you only get a few months of tbe product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats the old Expensive License

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cloud is the future and Microsoft's Office 365 is pretty awesome compared to the old $300 office product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy office 365. It's very easy to use and it's simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just what i needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great software. I used it for all the work that I needed to do from home. it did take a while to in store

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Think before you buy this version

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Microsoft Office, and I will be using the product for work. But I got my kids laptops a few weeks later, and got them the version that can have five users. Before you buy personal, which only supports one user, look to your future needs. Even though it was only a week later, Best Buy does NOT allow refunds for downloadable software purchases, even if they have not used the code.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with an access key. Great for students taking online classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect program!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software meets all of my daughters needs while in grad school at Gonzaga.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ugh!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why is this product so bad!? - It makes me sign in EVERY time I launch Word. I think it may be incompatible with my operating system because it freezes up all the time. Had to uninstall it and revert back to an older version of OFFICE because I wasn't able to get anything done thanks to the freeze ups. Newer is not always better.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience. We would love to help you solve this issue. Please reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    New version of Word is great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to get used to where all the tools are, because it's new, but I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has all the programs you'll need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has all the programs you'll need to work. Has word, excel, powerpoint, outlook, one note.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OFFICE 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    same o, same o they need upgrading Microsoft needs to allow transferring to other tablets when purchased KK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price on paper

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a great bargin on paper. I am a writer and I like reviewing my work on paper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed for college

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is in her 2nd year of college Work and this program was essential She told me it working just fine and a great help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a few months now...I think this is is great...it's a lot cheaper than paying each month!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have for my college student. Purchased with her laptop...very good deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for a beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect for those who need basic office software!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software for intermediate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suggestion by tech who helped with the purchase. I like that the system will automatically update my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Nicely

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it frustrates me a bit that I need to pay an annual subscription, overall I have no issues.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for leaving a review! We are happy to hear you haven’t been experiencing issues with Office 365. We want you to know that with Office 365, you are receiving our best, most updated products. You are receiving our premium products along with 1TB of OneDrive storage and tech support from our experts.

      We understand that a subscription-based service may not be the best fit for you. We do currently offer a standard license with Office 2019, if you would prefer to go that route.

      Best,
      Rachel
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    The products were delivered promptly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with how fast I have received my order. It was also a holiday and I still received it faster then expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is a must have for all business and school needs.

    I would recommend this to a friend