4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 38599 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 38,598 reviews
  • Rated 4 out of 5 stars

    365 rules

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer need. Easy to figure out and store info

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great resources on Microsoft 365

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suspect that I am not taking advantage of many of the features of Microsoft 365, but I appreciate things like the beautiful pictures of different areas of the world when I open up the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Word

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff explained all of my options clearly, and even gave me ideas on what to do in the future when my computer finally is too outdated to continue using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for personal use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Microsoft 365 as a yearly subscription and I absolutely love it. I am a student also and this comes in handy with creating documents, edit , planer, power points, excel. Very useful tool which makes my life easier. Definitely recommend it for anyone.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you absolutely love Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for your service always great service I appreciate your business

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic Upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was still using Microsoft Office 2010 which I liked, but Microsoft 365 was a good decision. It works on windows computers as wellas Mac and your documents can be accessed from any device, even mobile devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a product I need to keep track of my finances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Microsoft 365 on my old computer and have been very pleased with it so I knew I would purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought instead of buying drop box and done the job so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Renewal price is full price, not purchase price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price if you can find it on sale. However, be warned that the price you pay is not the renewal price. It's not made clear up front. You need to search out this information. So, I will be looking for other cheaper options before my subscription expires.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. we'll pass along your feedback about the renewal price.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Office

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for work. It helps keep my buisness going. Something can be tricky at first but when you figure it out, its great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this is the best product it's worth the cost to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BruceH

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasant visit to Best Buy and a plethora of professionals that assist customers daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Laptop and got it all set up. This computer is fast! Much faster than the Gateway computer I had! I can open multiple windows with no problem and they just pop right up! I am really glad I got this one! The price was great too! I would recommend this laptop to everyone that wants a good computer, a fast computer for a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its microsoft office

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what you think it does. It was easy enough to set up for my mom. She needed word and I already had it so it was the only way for me to buy it for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes my tablet a computer.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use only Apple products, this Microsoft 365 package makes it possible for me to use word, excel, PowerPoint, etc that I can use in any computer at home and work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what my son needs for school. We had to have it either way so….yay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it supposed to do

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having problem with Quick Books running in my iPad. The Mac guy at Best Buy suggested I get Microsoft Office 365. Never heard of it. Works great. Not to crazy about having to purchase it every year. But for me it is what I was needing. Cons: I had to have the Geek Squad load it for me. My iPad would not take the program for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love microsoft office.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for everything! Great price too. Like new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 out with the old and in with the new

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 no longer preinstalled but renting is great as I get all the latest update and easy to install

    I would recommend this to a friend