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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38811 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1787 Showing 35,721-35,740 of 38,810 reviews
  • Rated 5 out of 5 stars

    Great office tool.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Helps with all around office work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loved it it's for work purposes and it's the best program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this with all the templates that come with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price kind of expensive,but excellent college tudents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect size for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the compact size and amount of storage. Very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service,has upgraded a lot since I've last used it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to install with Windows 10S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 was impossible to install with the computer running Windows 10S. Has to go to Geek Squad for help. It took them 2 hours to get Office installed. In the process we had to kill the S mode and go back to standard Windows 10 - a disaster.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chuck,

      We appreciate your review and we'll pass along your experience. We're sorry your installation experience wasn't the experience we would hope for you. We are glad you were able to get it solved in the end.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this item and was completely happy with the purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Excel does not work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excel does not work properly on the computer using Windows 10...it does not allow changes sporatically and then will start working with no reason. Have not tried other MS Office programs so I hope they do not give the same problems.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there, Excel 2013 is compatible with Windows 10 and runs properly on it.Please contact Microsoft directly so we can assist you with your Office 365 issue at: https://support.office.com/ . At this site you can even request a call from us to assist you. We apologize for any frustration this has cause and hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    Great product, hohum on the subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would rather own the software vs the money grab subscription. Just another way to pilfer money from the pockets of folks. The software works as it should as long as you keep putting your hard earned money into it. If you can get your hands on an older version and own it, go that route.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microsoft product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good windows products. Up to date and quick to load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time we used it and we are happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good changes the way the display looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to a friend because it has good support.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NO “Best” buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB NEVER emailed the details to activate our Microsoft 360! We never got our $$ back!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed in a matter of minutes works as expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    goodie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced my five year laptop. Should of done it sooner. DUH!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Access of MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides a consolidated suite of MS Office products for home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love office but their customer support is poorly handled

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Outlook is cumbersome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outlook 365 is not as productive as Outlook 2010 because you need to search through message strings, cannot recall and/or resend messages. Also, Windows 7 was better than Windows 10. I am disappointed with Office 365 Outlook & Windows 10.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mike,

      Thanks for the review. We will pass along your feedback for you. If you would like to leave us more feedback please do so here: https://aka.ms/AA4rinb.

      Best,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this for school and it was exactly what I needed!

    I would recommend this to a friend