Customer Ratings & Reviews
- Model:
- QQ2-00027
- SKU:
- 6258027
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Got scammed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got scammed when entering software. Software wouldn't download and a # popped up to call. Some imposter dealt w/ ud and tried to put malware into the computer. Wondering why that # was even on there in the first place.
I would recommend this to a friendMicrosoft 365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t review this item because I don’t see it in my computer. I know I bought it but I can’t find it. I didn’t get anything to install it.
No, I would not recommend this to a friendThis was a disappointment, just did not understand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a disappointment, just did not understand that it was a one year software license. For the price I could have gotten the software not a cloud one year deal.
No, I would not recommend this to a friendGreed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate that Microsoft has gone to this subscription model. Still haven't figured out how to use files offline!
No, I would not recommend this to a friendGood product, hate the terms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft Office is a good product, but to have to renew each year is agrivating. I wanted it installed once on my divice and not have to worry about loosing use of it.
No, I would not recommend this to a friendNot a good idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remember the days when computers came preloaded with a word document and spread sheets? Now you get to pay a yearly rental fee for that. Seriously. Use Open Office. It's free.
No, I would not recommend this to a friendInstallation is a pain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to make the teenager do this. I was disappointed that BB did not install. There were some problems with access and finding the license codes but we were able to sort it out through Microsoft.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for sharing with us how your Office installation process went. We're not thrilled to hear you had some difficulty with it but we are delighted to know that we were able to help. If you're still experiencing issues with your software, please reach out to Microsoft Customer Support and we'll take care of you. Here's the link: https://support.microsoft.com/en-us/contactus/
Let us know if you need anything else!
Sincerely,
Jo
Office Customer Care
Office is fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this product because of the 1tb OneDrive storage that was included, but have found that it does not seem to be as user-friendly as Google drive storage, though it is definitely more cost effective that Google drive.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello ReeVewur, For free tips and tutorials on using and finding applications on Office 365 including OneDrive, please visit: https://support.office.com/ . We hope this was helpful to you.
Why charge for this?
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I use the Microsoft Office products all the time, why charge? It’s nothing for them to make and maintain. Microsoft and Stores used to offer it installed for free. Bring that back...
I would recommend this to a friendMicrosoft 365 (Personal)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never could get it to work/install on my laptop. It was a waste of my money and time.
No, I would not recommend this to a friendMS User approved
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for Microsoft users. Easy install and updates.
I would recommend this to a friendPass them bye bye!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is out for them selves, not the customers.
No, I would not recommend this to a friendSo so product. Not crazy about updates.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a big fan of the layout and updates of Office 365. Expensive for this program but for most, we’re stuck. Maybe would recommend this to a friend, if they have a better option, take it.
No, I would not recommend this to a friendDid not need product with Chrome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Store personnel was not familiar with Chrome Book product which does not need to purchase this software for use. Returned software to store after finding out it is already on Chrome Book.
No, I would not recommend this to a friendForced upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to move to a new Office version when I bought a new laptop as old software would not run on Win 10. Would have preferred to stay with previous version, which was fine for my needs.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jeff,
Congrats on the new laptop. If you need any help getting started with the new version of Office you can find our tips and tricks page here: https://aka.ms/AA4r1mp.
Feel free to contact our Customer Support Team whenever you want at this link: https://aka.ms/AA4jrpj
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Upset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rip off. This package came free with the laptop and it asked me to buy it so I thought I had to. That’s a lot of money I could have used
No, I would not recommend this to a friendSupport
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was a gif for may son.. But yesterday when he is begining the school cant open World exel power pont etc. .I need help.. Thank you..
No, I would not recommend this to a friendIt's still Microsoft Office...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe I'm stuck in the older days, but I don't like the fact that Office has gone to a subscription model where you have to pay for it every year. But, it's still the Office suite...nothing special really!
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to install on Mac...or maybe it was me. Directs very vague and setting up a log in is a hassle. They need a better package deal, get more for your money. Or we should just start using google docs.
I would recommend this to a friendNot usable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When trying to download, a screen came up to call in, after which I was told I had a pirated copy of office 365. After $449.00 to MS Squad I finally got the download.
No, I would not recommend this to a friend