Customer Ratings & Reviews
- Model:
- QQ2-00027
- |
- SKU:
- 6258027
Customer reviews
Rating 4.5 out of 5 stars with 38813 reviews
(38,813 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Microsoft software update/purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft software is fine. The fact that Microsoft was so poor in communicating the process/need to repurchase the product was so frustrating.
No, I would not recommend this to a friendRated 1 out of 5 stars
I would not let buy that
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It not working right and cost too much just for basic one
No, I would not recommend this to a friendRated 3 out of 5 stars
yearly fee is rip off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yearly fee is rip off. Not a good one. I bought it for my Macbook but yearly fee i don't like it.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendRated 1 out of 5 stars
It didn't download
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what this software is good for. I tried downloading it several times but it didn't work. I don't know if it was even activated at the store. It was free but I still wish I would have been able to use it.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendRated 3 out of 5 stars
Microsoft works but with error pop up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the download was flawless but everytime I have to use it always an error come up then go away.
I would recommend this to a friendRated 1 out of 5 stars
office 365
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying 365 was a total mistake, worst microsoft product ever, and I lost all of my my files from windows 10!
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friendRated 1 out of 5 stars
Forced purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was added to my order without my knowledge. I realized 15 months later when it auto renewed
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friendRated 1 out of 5 stars
Stolen
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My surface pro was stolen and I've been on the phone trying to contact anybody to help me get it I'm not getting no answers of getting run around
No, I would not recommend this to a friendRated 1 out of 5 stars
WHAT KIND
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NOT USER FRIENDLY. BESTBUY WAS SUPPOSED TO INSTALL THE SOFT, BUT THEY DID NOT. NOW I CAN'T FIND THE CODE TO REGISTER IT ONLINE.
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friendRated 1 out of 5 stars
can not tell at this time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son has not been able to insnstall it since the computer would not boot up and had to be returned. We have not received the replacement computer as of yet.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friendRated 2 out of 5 stars
It was free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for free with student deal, otherwise I would not of bought it. $70 for a year? Most schools/companies allow you to get full office for under $20
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendRated 1 out of 5 stars
Like office much better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once this subscription is over will be looking for another spreadsheet and note product. Do not like having to use the internet to get into the spreadsheet.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate your review. We wanted to let you know that you can change where your files are saved. You can customize your save experience to not require you to be online. Check our our help page here: https://support.microsoft.com/en-us/office/customize-the-save-experience-in-office-786200a7-f5f2-4d26-a3ae-b78c60dd5d3b
Have a great one,
Nelson
Microsoft Customer Care
Rated 1 out of 5 stars
Mircsoft free
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate i had to bad a card for mircsoft word. I remember when it was free.
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friendRated 3 out of 5 stars
Has everything I need, but hate the subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really hate the fact that you have to subscribe to access for office now. I would be willing to pay more to actually own my software, not be allowed to have a license for it.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We do have Office 2019. You can see the differences here: https://aka.ms/AA4rq3k.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 1 out of 5 stars
Do not buy!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked for a Product that matched up to office 2010- this does not. I bought if for MS Word and this-IS-TERRIBLE!
No, I would not recommend this to a friendRated 3 out of 5 stars
I have had bad experiences with Windows 10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to replace my computer that l had before because of a corrupted driver update they loaded in October. So, I am hoping that they got it right this time!
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendRated 3 out of 5 stars
More to pay for!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice that this use to come standard with laptops. Now to keep the price of the laptops desirable they sell them to you with nothing other then the box they come in.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendRated 1 out of 5 stars
Can’t figure it out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t figure out how to use this maybe I ordered the wrong one I have an Apple phone so can’t use it on that device and don’t know how to use it on my laptop
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there Teddy,
Thanks for sharing your review. We would love to help you figure out the installation. Please reach out to our Customer Support Team for help here: https://support.microsoft.com/en-us/contactus/.
Hope that helps,
Nelson
Microsoft Customer Care
Rated 1 out of 5 stars
Not happy at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my daughter's iMac laptop in order for her to complete her college courses which requires Windows software. She has had many issues with the program and I feel the disk is malfunctioning.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendRated 2 out of 5 stars
Too many issues encountered for installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After several unsuccessful attempts to install same, I took it along with the recently purchased Envy laptop back to the store. The attendants changed it citing that there have been several complaints. Still no luck when I got home so it was returned a 3rd time. This time GeekSquad uninstalled the trial version citing a conflict with both. They then loaded the components separately and if I try searching for office, I'm prompted with the response that no such file exists on th computer.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend



















