Customer Ratings & Reviews
- Model:
- QQ2-00027
- SKU:
- 6258027
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
My software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to get installed not done after buying it seems harder to install than other ms software
I would recommend this to a friendOffice 360 Personal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can always make use of these programs when you get a new computer. I just wish you didnt have to pay so much for just a 1 year subscription.
No, I would not recommend this to a friendComplicated for beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still haven't figured out how to use all of its features. 'Assumed the Geek Squad would have it fully opperational when purchased with a computer but no. Don't like the yearly payments.
I would recommend this to a friendbad idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.asked for full version when bought laptop, got this version instead. was unaware until expiration notice with yearly payment of $70. uninstalled and bought full version, that i asked for originally.
No, I would not recommend this to a friendSame ol'
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every college student needs Microsoft office so it was necessary to get with my new MacBook Pro. I just don't like that there is a yearly membership required after the initial purchase...
I would recommend this to a friendToo difficult
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Updated Office. For an older person, it is very difficult. The 2003 version was simple to use. Am able to do little of things I am accustomed to doing. Overwhelming.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We would love to help you get accustomed to your new Office 365 personal. Check out our Office tips and tricks page: https://aka.ms/AA4r1mp.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Products not inspected before sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft office lease didn't work. I have to go back to the store to make an exchange.
No, I would not recommend this to a friendYearly subscription
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should be my choice if I want to renew. Shouldn't automatically charge my credit card without my permission. Read to FINE PRINT AND UN-CHECK AUTO RENEWAL
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your review. We're sorry to hear that you weren't aware that you had an auto renewal. It sounds like you have it figured out now. If you ever need anything feel free to reach out to our Customer Support Team for personal assistance: https://support.microsoft.com/en-us/contactus/.
Best,
Nelson
Office Customer Care
None
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did Not receive the product due to BAD Customer Service
No, I would not recommend this to a friendpointless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this free with purchase but don't see the point in it. I will not be using it because I am not going to keep paying a subscription.
No, I would not recommend this to a friendMicrosoft 365
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible way to sell something without giving you the right guidance on how to download the product. I will definitely don't buy this again.
No, I would not recommend this to a friendNot satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t download for some reason. I will go back to Best Buy Geek Squad for help. I thought they can help me before but they couldn’t
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry there's an issue downloading and installing Microsoft 365 Personal. Our team at Microsoft Support may be able to help. We recommend troubleshooting the problem with them here: https://support.microsoft.com/en-us/office/download-and-install-or-reinstall-microsoft-365-or-office-2019-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658
Hope that helps,
Chuck
Microsoft Customer Care
had to go in
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to go in because the first time I bought this it claimed it did exist even though I paid so much for it. I had to go physically in and buy it which was v very frustrating.
No, I would not recommend this to a friendwe actulally didnt need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we were told we needed it but we actually didnt need it so we kinda bought for nothing and we couldnt return it. but if we needed it then it would have been good have purchased one in past
I would recommend this to a friendSomewhat dtsapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently I'm doing something wrong. When using Word to type a letter the program seems to change is margins in the middle of the letter, and I don't know how to correct this problem.
No, I would not recommend this to a friendPricey annual renewl fees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Annual renewal fees are very pricey. They need some competition to make them waive their annual fees.
No, I would not recommend this to a friendMS 365 for IPad 12.9
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t happy with MS 365 for my IPad 12.9. I was expecting it to function the same as it does on Windows computer. Very disappointed.
No, I would not recommend this to a friendGreat, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just wish Microsoft sold it as a one time purchase vs having to buy it annually. Plus it requires many steps to get it activated but once u do it serves its purpose
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate your review. We do have Office 2019 which does not have an annual purchase. You can see the differences here: https://aka.ms/AA4rq3k.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Gets it done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The download was slower than I'd like and installation what I'm sure was easy for tech savvy young'ins was just that little bit challenging for me trying to find it and activate it etc.
I would recommend this to a friendNever got to work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never got this to work. How do I get this removed?
No, I would not recommend this to a friend