Customer Ratings & Reviews
- Model:
- QQ2-00027
- |
- SKU:
- 6258027
Customer reviews
Rating 4.5 out of 5 stars with 38814 reviews
(38,814 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Never got to work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never got this to work. How do I get this removed?
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friendRated 3 out of 5 stars
having problems working with this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not finding this product very resourceful. Having come from a corporate structure I'm not seeing the value for what the laptop offers by itself.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendRated 3 out of 5 stars
It’s office
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well it’s office, needed to do almost anything. What else to say, everyone needed this should come free with computers but of course not
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendRated 1 out of 5 stars
Do not buy a computer that a "sale" computer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the computer. Never again!! They stuck a broken computer in a box and sold it. It didn't have a battery!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase the product dowloaded it and it doesn’t work. Geek squad wasn’t helpful so not I’ve wasted my money.
No, I would not recommend this to a friendRated 2 out of 5 stars
Office 365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't care about on-line registration have always had a stand alone full suite that I bought straight out it's like having a cell phone contract.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendRated 3 out of 5 stars
Good for professionals
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little too much searching around for things on this program. Nice you wanted to upgrade the program but not as friendly for people not experienced as others.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your review. We would love to help you get used to Office 365. We have our Office tips and tricks page here: https://aka.ms/AA4r1mp.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 1 out of 5 stars
Unused
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used this yet cause i already had this on my old computer.
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friendRated 3 out of 5 stars
Office always in need.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not started to use it yet. But I have used it in past and it's always a handle to have for small projects to kids homework and for business use.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the review. We would love to hear an update once you start using it.
Have a great one,
Nelson
Office Customer Care
Rated 3 out of 5 stars
Not a big fan of 365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too complicated for the non seasoned user. I have had 365 for over a year now. For someone who doesn't program for a living, this is awful. I miss just having all the basic office programs.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello utengine05, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you.
Rated 3 out of 5 stars
Do I Need This?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had purchased the 1 time office without updates, not much changes each year and recently work upgraded from office 2010 to 2016 can't tell much of a difference.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendRated 3 out of 5 stars
Microsoft
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t been able to use it on my laptop but keeps auto renewing. Called for assistance but still has not been activated
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendRated 3 out of 5 stars
not sure about publisher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this software because I was told & it was written that publisher was included for mac. Since I've downloaded, it now tells me publisher is not included for mac. So now I am very confused.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We are sorry you received the incorrect information. The applications available for Mac users and the version numbers may be different from those available for PC users. If you have an active Office 365 Home, Office 365 Personal, or Office 365 University subscription, and available installs, you can install Office on your Mac, which includes the Word, Excel, PowerPoint, and Outlook applications. The OneNote, Publisher, and Access applications are not available for Mac. Current Office application versions for Office 365 are Office 2013 for Windows and Office for Mac 2011. Customers with an active subscription will be entitled to the newest versions when available.
I hope this was helpful to you.
Rated 1 out of 5 stars
Mike Messick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Messed loading up. Microsoft locked my account up. I don't know how to get back in.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bogus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was suppose to be a one year free subscription and I cannot use it
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friendRated 3 out of 5 stars
Probably not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you are using the computer for business use, this isn’t what you want. It has word and excel, but also has extra storage and email features that most people won’t use.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendRated 1 out of 5 stars
Unable to activate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It wouldn't allow me to activate the license online and when I went into the store they just told me to try again instead of giving me a new code
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendRated 3 out of 5 stars
Software was difficult to download
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took many, many tries to get the software to download. It keep timing out and you had to start over again. That should not happen on a brand new computer with top speed and memory.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendRated 3 out of 5 stars
Personal version of Office is different
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I previously had the MS Professional versions of Word and Excel. The Personal versions act a bit differently. I will have to get used to it but may upgrade next time if I can afford it.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friendRated 1 out of 5 stars
KEY CODE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for private office use. Unable to retrieve/receive the key. No back-service. I should have just bought a hard copy elsewhere.
No, I would not recommend this to a friend



















