Customer Ratings & Reviews
- Model:
- QQ2-00027
- |
- SKU:
- 6258027
Customer reviews
Rating 4.5 out of 5 stars with 38820 reviews
(38,820 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Nice to have Word again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a shame that you can't keep Word for the life of your computer. I resent having to buy it.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello BBGirl, Word 2016 is sold separately and you can buy it and own it for life. Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you
Rated 1 out of 5 stars
Disaster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need help as outlook has stopped. Frustrated with no help. No store to go to after online help a disaster.
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friendRated 1 out of 5 stars
cant find email
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.says i've been sent an email with instructions? cant find it at all
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friendRated 1 out of 5 stars
No need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They forced me to get this when i didn't need it. They should be stop offering it
No, I would not recommend this to a friendRated 1 out of 5 stars
Run the other direction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy added with out checking if I wanted it! Bad
No, I would not recommend this to a friendRated 3 out of 5 stars
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my daughter. She said the just use google docs, so I returned it. I might try it again when she gets into high school. It sounded very useful.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friendRated 1 out of 5 stars
People like this
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal at the store will go to best buy any time
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
I would recommend this to a friendRated 1 out of 5 stars
Unknown Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess some how I missed was digital. So I purchased and I waited for it in the mail but never came. Then you cannot returns it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate your review. You should have received an e-mail with instructions on how to redeem your purchase. If you need help setting up your account please reach out to our Customer Support Team for help here: 1(800)642-7676
Have a great one,
Nelson
Microsoft Customer Care
Rated 3 out of 5 stars
I don't like windows 10
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe I'll get better at using windows 10, but I'm not using it like I thought I would. It's ok for someone who knows software.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
I would recommend this to a friendRated 3 out of 5 stars
Beware of lack of function with certain programs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you use programs like Dragon Speak 13, it may not function with Office 365. We had to revert back to the local copy of Office instead of the virtual model.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friendRated 1 out of 5 stars
Privacy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt like that I had to save to the cloud. I wanted to save work to my device only.
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friendRated 2 out of 5 stars
Does what it's supposed to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.That's about it. I hate the buying every year nonsense. Really not a one viable option, so recommend? No choice. What a racket!
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friendRated 3 out of 5 stars
We shall see....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new features for Windows 10 aren't so great. Outlook hasn't set up correctly. Ditto for Onenote And downloads are hard to find. I should have gone with the old Office.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendRated 3 out of 5 stars
Not thrilled with the ongoing cost of this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although this has been convenient for use and access, it feels as though it a ploy to squeeze more money out of the consumer. Unfortunately I needed it so I bought it.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friendRated 3 out of 5 stars
nice upgrade from office 2007
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not need hot mail connector to sync with phone. Word does not keep new default setting. And clip art is not included. For most not a big deal, but I do not have internet at work.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
I would recommend this to a friendRated 1 out of 5 stars
Not Working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt work at Mexico.... I bought last October 22 and it was not possible to activate it...
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friendRated 3 out of 5 stars
Could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very user friendly to install. Had to contact company because it wouldn't let me install. Even then i still had problems with it.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendRated 1 out of 5 stars
won't download
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought I was getting it... but it won't go past a certain point. I'll try again... but most likely this is money down the drain.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We would love to help you figure this out. Please reach out to our Customer Support Team for help here: https://support.microsoft.com/en-us/contactus/.
Best,
Nelson
Microsoft Customer Care
Rated 3 out of 5 stars
It,s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Office 365 is on but not my favorite. I don't like the way I have to log on to use the product. I miss the install and go of the old office prlducts
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Matt,
If you're wanting to stop the logins, you might some useful information at this link: https://support.office.com/en-us/community?threadid=0ccb93d7-7a8a-41b2-957c-27f4f298004c
We hope that helps!
Take care,
Jo
Office Customer Care
Rated 1 out of 5 stars
dosent work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.docent work cannot download bad product, will not work
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friend



















