Customer Ratings & Reviews
- Model:
- QQ2-00027
- SKU:
- 6258027
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Really sucks
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really sucks. Word disappears from my computer every other use in spite of geek squad fixing it at least three times.
No, I would not recommend this to a frienddouble check your orders
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They added this service to my purchase and I didn't catch it. Hope the same doesn't happen to you. No need for it.
No, I would not recommend this to a friendMicro
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was ok. Bought it because I lost my lifetime one. Then lost this one and not sure I was ever able to use it. Ooh well
I would recommend this to a friendBest buy sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it stay away from best buy Not worth it stay away from best buy
No, I would not recommend this to a friendUnhappy Customer who pays a lot for tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible support to get a recovery code on hold 5 hours. I was passed around and no help run don't walk
No, I would not recommend this to a friendVery difficult to use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could never get this to work at all, I was unable to get in touch with Microsoft. I deserve a refund
No, I would not recommend this to a friendHate the subscription model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I miss the old days of buying a license and it being yours forever...one purchase and done...but I guess Microsoft is going away from that. Oh well.
No, I would not recommend this to a friendUser
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outrageous price.Iwount buy agane or tell some one to buy.
No, I would not recommend this to a friendTrying the subscription model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm trying the subscription model because I get a new laptop every 2-3 years and $70/year is better than $250-$300 for the version you own.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're excited to hear your feedback as you continue trying out Office 365. If you need any help we recommend checking out our tips and tricks page here: https://support.office.com/en-us/office-training-center/featured-tips.
Feel free to contact our Customer Support Team whenever you want at this link: https://aka.ms/AA4jrpj.
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Took forever to download
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Download took forever, but other then that I am happy. Wish the sales rep would have asked if I had a work account, I could have saved this purchase.
I would recommend this to a friendXmas gift for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took forever to get a 'key' for the download. After multiple codes I was able to finally register the product.
I would recommend this to a friendRequires annual subscription
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like that I have to pay every year to have this software and didn't feel that I had any option but to purchase it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello RDteach, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you
None
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it yet. Was told by salesman this was the only way to type a letter and get an email but not the case as other, free, options are available.
No, I would not recommend this to a friendNot worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this alongwith my MacAir. But the code seems to be not working and I have not been able to activate my MS Office 265.
No, I would not recommend this to a friendInstallation not user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The program is fine, however loading it on my lap top was another story. I finally had to take it to my electronic guy to have the program onto my laptop.
No, I would not recommend this to a friendI want to retuned back I was told not possible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought and wanted to retuned back without using. However I was told I can't returned back.it's kind of rip off customers.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Teddy,
We're sorry to hear about your purchase experience and Best Buy's return policy on digital purchases.
If you want help redeeming it we would love to assist you. You can reach our Customer Support Team for help here: https://support.microsoft.com/en-us/contactus/.
Best,
Nelson
Microsoft Customer Care
Microsoft Office 365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed I thought the geek squad was going to install it, however they did not and I can not find my product code there I can to install
No, I would not recommend this to a friendOffice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's disappointing that one can no longer buy the rights office for a lifetime. It is now a yearly subscription.
I would recommend this to a friendFrustrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not use it since my brand new laptop isn’t working
No, I would not recommend this to a friendPersonal Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As expected when you need to document and work with large data sets.
I would recommend this to a friend