Customer Ratings & Reviews
- Model:
- QQ2-00027
- SKU:
- 6258027
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Not worth subscription
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean - good product but subscription service?? I cancelled after trial and purchased 2019 Office.
No, I would not recommend this to a friendNice software for iPad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Only thing I don’t like is that it’s a yearly member price instead of a one time fee like the normal computer software.
I would recommend this to a friendNot for students
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are buying this for College, i recommend seeing if you can get Microsoft office suite for free at your school.
I would recommend this to a friendIt's free if you look first!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't have spent the extra money on this had I known my college was offering it for FREE! A week later my company ALSO had a version for free as week.
No, I would not recommend this to a friendI didn’t receive the product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t get the product key. Nothing in the email, nothing with the product.
No, I would not recommend this to a friendWorst Subscription Ever
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to use this subscription at all. Kept saying invalid key code.
No, I would not recommend this to a friendNot needed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useful for Onedrive storage and Word, I don't really use anything else with it.
No, I would not recommend this to a friendFirst tried installing using the trial version
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The trial system was so convoluted that it took 3 times to get a working Microsoft Office account to validate the trial. In addition, it corrupted my XBox Live Account by somehow tying them together. I am currently still using a Trial Account on my Dell laptop but I simply used the same XBox Live account to register it. Unfortunately, I can not really tell you more than Microsoft considers Offce a service and not a product anymore.
No, I would not recommend this to a friendI guess it's needed?
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were told this was needed? I guess computers don't come with any basic microsoft programs?
I would recommend this to a friendMeh
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came free with another purchase. Haven't used it at all. I prefer the non-subscription version of Office.
No, I would not recommend this to a friendCan't live without this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But am disappointed we have to pay annually to keep using this software. What happened to those old days when you just paid for it one time??
No, I would not recommend this to a friendFound a free version that's just as good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I thought I needed it. Turns out there was something free that works exactly the same.
I would recommend this to a friendOver priced but it is MS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works as designed however the price is nuts in my opinion. I think I may find an alternative in a year....
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Hitch,
Thanks for sharing your review. We're glad to hear that Office 365 Personal is working for you. If you need anything feel free to reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Why
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We can’t get.it.up and running, it.is ridiculous. It shouldn't be this difficult.
No, I would not recommend this to a friendRip off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft should charge by how much I use the program instead of a 12 month subscription. Especially since I only use it about 4 times a year. I used to be able to just pay a one time fee. Now they make you pay annually. They know that they hold a monopoly.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the review. We appreciate your feedback and we'll pass it along for you. If you are looking for a one-time purchase option you will want to check out our Office 2019 products.
Hope that helps,
Nelson
Office Customer Care
Pricy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but should not come with auto renew. At least should be worth 6 months subscription with the price
No, I would not recommend this to a friendInstalled with just some snags. Runs poorly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if it's my 1 year old MacBook Pro or the Office suite but it runs very slowly on my machine. Opens slowly, e.g., 30-60 seconds to open when no other apps are running. Frequently stalls and I have to wait for the color wheel to spin away for up to a minute. Seizes up and "closes unexpectedly" several times a week. Preview year's subscription had the same problems and neither Microsoft or Apple has ever been able to resolve it.
No, I would not recommend this to a friendIt froze at critical time, I lost my application!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It froze at critical time, I lost my application files and have to buy Office 2011 to continue my application. I have no choice but to hate this product!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Lois267, Please contact Microsoft directly so we can assist you with your installation and setup of Office 365 at: https://support.office.com/ At this site you can even request a call from us to assist you. We apologize for any frustration this has cause and hope this was helpful to you.
Did not use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t download it and requested a refund, which waiting for.
No, I would not recommend this to a friendOkay
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still not sure about this...have had a little trouble using it..could be Iam using a Dell Computer that Iam not used too.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there Mabi,
We'd love to help you get started. Check out our Office tips and tricks page here: https://aka.ms/AA4r1mp.
If you need more help you can always reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.
Have a great one,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.