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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38824 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1851 Showing 37,001-37,020 of 38,819 reviews
  • Rated 3 out of 5 stars

    It works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, I think it's expensive for the timeframe you get. But it does what it's supposed to do

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing to review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing to review. It’s been a month and I still don’t have the computer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft word..... With Google docs available now, bummer we still have to pay for this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. If there's a specific issue you're experiencing with Microsoft Word, our Customer Support Team would love to help you out. As our customer, we want you to be happy with your purchase and our products. You can reach our Customer Support Team here: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haveused it only for excel spreadsheets and it maks them great Not easy to ser up acess bar.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're happy to hear that you are enjoying Office 365 Personal's ability to make excel spreadsheets.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 1 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be included when purchasing new laptop. Double check programs. Be ready to spend more money on any computer deals.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    must renew every year now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    now that microsoft office has gone to yearly subscription service i decide to use other program and did not even install this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AS YOU WOULD EXPECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish you did not need to renew every year! Just another way manufacturer's hook you in to keep buying their product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stop Running after updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a essential and necessary product to have in your computer, runs fast compering with the old version, but on the other hand is to expensive to have the annual licence of the product, after your licence expires the product stop running and the updates too, and you must renovate it, if you want to continue using. I will recommend you to get the version that is for ever.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as helpful as I had hoped. Better than nothing. Maybe plus option would help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it would allow you to renew without having to get another one in store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble installing this took me 3 tries. Then had to search for the program once I found it. 2 clicks to open.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine but I don't like the idea that you are only renting out for a year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t download

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product will not download. I have tried many times

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    today

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not use it i lost it and i have not found it yet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product code was invalid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried every which way to get the supplied product code to work. Invalid every time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too happy about paying for this because the computer already came with bad part on Best Buy customer service

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda Pricey but ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty unhappy with Microsoft charging so much for just 1 year. its ok tho since computer came with 1st yr free

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Subscriptions are stupid

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very irritating that I have to buy a yearly subscription

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programs work as such but it's a real bummer when forced to pay for programs that used to come with every computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not crazy about office 365. My work has it and it takes some getting use to. Otherwise it's just another program.

    I would recommend this to a friend