Customer Ratings & Reviews
- Model:
- QQ2-00027
- SKU:
- 6258027
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
ok until
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they need to put the keycide in a better position when you peel it iff some numbers come off as well
I would recommend this to a friendInstallation issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to contact Microsoft support to do the installation. I thought it should be more straightforward.
I would recommend this to a friendDid not install yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up changing my mind and bought Home & Office. But couldn't return 365. May install on tablet.
I would recommend this to a friendunable to download
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get the office 365 to download into my laptop computer.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there's an issue downloading Microsoft 365 Personal. Our team at Microsoft Support may be able to help. We recommend troubleshooting the problem with them here: https://support.microsoft.com/en-us/microsoft-365
Hope that helps,
Chuck
Microsoft Customer Care
never got an email to download
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got the email and a super hassle to speak to someone about it.
No, I would not recommend this to a friendNot working with IPad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get this uploaded in to my IPad. What a waste of my money
No, I would not recommend this to a friendUseless to me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t get this to work on my iPad. It is totally useless to me.
No, I would not recommend this to a friendDecent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A 3 month subscription is not long enough, I recommend getting better one year
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your review. You are reviewing Office 365 Personal 12 month subscription so if that is the product you purchased you will have one year.
Have a great one,
Nelson
Office Customer Care
365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service. Unable to downloaded after paying upfront.
No, I would not recommend this to a friendIt's microsoft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is what it is. Standard program that is painful to install and troubleshoot. MS customer service is a joke.
I would recommend this to a friendIt works but hate how they make you buy it now.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a well known and almost needed piece of software, but I absolutely hate how you have to buy it now.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Kyle, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Taking a long time to maneuver though it my Mac had the same graphics for free and easier to use
No, I would not recommend this to a friendIt's Microsoft Office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works the yearly subscription is expensive, I would rather have the subscription on one or two computers for several years than 5 computers for one year but that's the trend of everything, subscriptions to generate revenue instead of giving quality products the first time pay for the update to fix rushed products and have the consumer pay for the problems!
No, I would not recommend this to a friendI didn't order this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first time I have been charged for something I did not order
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Ruth,
We're sorry to hear that. We recommend that you reach out to Best Buy and report that to them.
Hope you get this figure out,
Nelson
Microsoft Customer Care
As expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure if there is a substitute. Very little change from my previous version.
I would recommend this to a friendEase of use is negative
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This version of Excel is the worst I have used. Buy an older version.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Suzy,
If there's a specific issue you're experiencing with Excel, our Customer Support Team would love to help you out. As our customer, we want you to be happy with your purchase and our products. You can let us know here: https://aka.ms/AA4rinb.
Have a great one,
Nelson
Microsoft Customer Care
Just the bare minimal Microsoft tools
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This the bare minimals ones need for a home office. Annual charge for license is a bit annoying
I would recommend this to a friendOffice 365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should be free with computer purchases. There are plenty of other free word processing programs
I would recommend this to a friendIt is Office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say about this... if you want a decent "Office" program, there aren't a lot of options
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't gotten to use it much since I bought it. But it seems good and came with my labtop purchase
I would recommend this to a friend