Customer Ratings & Reviews
- Model:
- QQ2-00027
- SKU:
- 6258027
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased with HP touch screen all in one. The PC had problems and had to return with my "bundled" purchased which I understood could be returned as a bundle which did not happen . Never got to use the product because of the return and was told that I could not return this software with my "bundled" purchase. So now I have this software that I can not use without the purchased of another PC. My receipt stated I purchased as a bundle and could return within 14 days of purchase which Best Buy did not honor on the software. I go to Best Buy because I thought I would get good advice on what to buy, but in this case, I got stuck with $54 of software that I cannot use.
No, I would not recommend this to a friendHat e it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Give me the disk version anytime over this vastly overhyped pile.
No, I would not recommend this to a friendMicrosoft
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not download. Thinking this is a scam. Do not recommend.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your experience. We would love to help you with your download. You should have received an email from Best Buy with instructions. If you followed those instructions and still need help please reach out to our Customer Support Team for help here: 1(800)642-7676.
Best,
Nelson
Microsoft Customer Care
I have not received it I need an answer I have tri
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not received it I need an answer I have tried by all means
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that you are having trouble installing Microsoft 365 Personal. Best Buy emails out the instructions on how to start your download. We recommend you start there and look to see if you have an email from Best Buy.
Hope that helps,
Nelson
Microsoft Customer Care
Would not work unless online.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not give me refund nor were they able to fix the issue.
No, I would not recommend this to a friendNothing special because I only use word
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only use word. Not much to say about the product or customer service
I would recommend this to a friendGreat offer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great offer but I use Microsoft 365 offered by my University.
I would recommend this to a friendNo key provided for software download.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not find the email on on downloading the product.
No, I would not recommend this to a friendNot easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st card did not work. Very frustrating to get installed and activated, 2nd card worked.
No, I would not recommend this to a friendCannot change default to LARGE FONTS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot change default to LARGE FONTS so I can read my conputer!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
There is a way to make your default fonts larger in Office 365. Start with a blank document, or if your document already contains text that is formatted with the properties that you want to use, select that text. #1. In the Home tab, click the Font Dialog Box Launcher, and then click the Font tab. #2. Select the options that you want to apply to the default font, such as font style and font size. If you selected text in step 1, the properties of the selected text are set in the dialog box. #3. Click Set As Default, and then click OK. We hope this was helpful to you.
office 365
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i did not install this program cause i was told it's just a way for them to make money!! cause it's free for a year then after that it'll cost you like $70.00 or more a year!!! I'm on a budget and cannot afford it so why try it for a year to get use to it then have to get it go just didn't make sense.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Trina,
The subscription ensures that you will always have the most up to date version of Office. It also includes the whole Office suite and 1T of cloud storage with One Drive. If that's not for you, you may want Office Home and Student 2019. You can see a comparison here: https://aka.ms/AA4rq3k.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
I’m getting used to it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not find it to be easy to transfer my data from the old office to Office 365.
I would recommend this to a friendI still cannot get Word to work on this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good product, but I cannot get Microsoft Word to work on it.
No, I would not recommend this to a friendOffice 365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too basic for anyone who has used Office Professional. I reinstalled my Office Professional 2010 on my new laptop. I also don't want certain documents stored in the Cloud for security reasons.
No, I would not recommend this to a friendNice for office products
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets my office needs. Got on sale but renewal price is a little high.
I would recommend this to a friendOffice365 subscription
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive as a subscription,but it is a necessity.
I would recommend this to a friendhaven't used it much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.haven't needed to get too far into this software for my needs - so can comment any further.
I would recommend this to a friendNew style software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems downloading from key card, New version of Office seems a little harder to work.
I would recommend this to a friendOffice products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like that you have to purchase this every year but need the programs.
I would recommend this to a friendHave used this virus protection long. So far its g
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havnt used this virus protection long. So far everything is good
I would recommend this to a friend