Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38825 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1870 Showing 37,381-37,400 of 38,820 reviews
  • Rated 3 out of 5 stars

    works fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for short time had to work with, it is doing fine.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      If there's a specific issue you're experiencing with Office, our Customer Support Team would love to help you out. As our customer, we want you to be happy with your purchase and our products.

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 3 out of 5 stars

    Cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter, but she had me return it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Beizer,

      We're sorry to hear about the return. When you purchase from Microsoft again, know that we've got loads of helpful articles and a great customer support team to make your Microsoft experience the best one. You can check that all out here: https://support.office.com/

      We hope to welcome you back to the Microsoft family again!

      Take care,
      Jo
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    Good for school

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but wished you didn’t have to renew yearly..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must have but had problems installing on multiple computers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I chose not to use this on my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes up too much space on the laptop, I chose to just use it on my desktop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nessary for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the idea that it's only good for one year

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is jus a grab for more money. Windows ten is jus as good. But not load from my old computer. I feel robbed. This is the way we live here. I love my new computer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on computer but I can't seem to get it to load on my phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this product before. Still to pricey. Good product though

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Haven't used it .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't rate this product haven't used it can't say anything good or bad .

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    Trying to figure this out.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am trying to get used to this and see how it will benefit me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expensive as it is only for a 1 year timeframe. 11111111111

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    its microsoft

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's rather ridiculous that they charge you 50-75 for one year...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office for computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok don't like that you ha e to renew to continue to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Now Necessary to Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to come with all PC's but now needs to be purchased separately.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed by geek squad did not work had to go online for help

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Renting Microsoft Office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need Microsoft Office but there is not a lot of option in my price range!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for what I needed. The geeks quad guys were very helpful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product Key Code did not work. Complete ripoff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product did not work when I tried to deploy it on Home pc.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not installed yet,but I hear it is very good.

    I would recommend this to a friend