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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38825 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1874 Showing 37,461-37,480 of 38,820 reviews
  • Rated 3 out of 5 stars

    Word Online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues getting the program installed on my new PC.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't know don't use it don't understand what its for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new "temporary" Office is not a good deal for the consumer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to use it yet. More than we need.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't had to use it & hope we wont. Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a little less worry if something does go wrong

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the programs available when I need them However, for the amount you pay for some of these machines these days, I just wish they would come pre-installed with this software like the good ol' days. Paying for this software each year just isn't right.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not receive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been meaning to contact Best Buy because I never received a code for this product. The laptop was purchased for my grandson for school and it would be nice if he had software on it that was useful.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subscription process benefits Microsoft. CD's are preferred

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it seems ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not use to windows 10 yet but the program seems good so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It in my opinion is not as good as the older editions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. We will see when i have to renew.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 could not be installed on my MAC. I attempted to install according to the directions and access was denied. I immediately received a call from tech support and was asked to allow them access to my computer. I was told that I needed a patch and it would cost me 59.99 to install. The Best Buy representative did not inform me that I had to pay to have 365 office installed. This was very misleading and I'm very disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only 1 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was permanent but it was needed for school

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Throw in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to the tablets and came with the bundle!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok product , not sure why MS canceled the memebership.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Misleading Subscription Term

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required geek squad to install. Agent left anti virus programs on my computer which continually interrupts my computer. Also deleted one on my programs without my permission. Extremely disappointed that program subscription starts when purchased rather than when installed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HAVE NOT USED IT MUCH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE USED THE MS OFFICE FOR A LONG TIME AND HAVE UPGRADED AS FAR AS THE 2007 VERSION. A RECENT HARD DRIVE CRASH WIPED OUT MY CONTACTS, ETC AND THE 365 HAS SOME CHANGES THAT SLOW MY PROGRESS AND I HAVE NOT HAD TIME TO TRAIN MYSELF. I'M SOMEWHAT DISAPPOINTED AS A RESULT.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello MICK, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    Ehhhh...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. Nothing special just stuff for work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't recommend it difficult to upload all of the software

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx good ..,

    I would recommend this to a friend