Customer Ratings & Reviews
- Model:
- QQ2-00027
- SKU:
- 6258027
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Received with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I got this with purchase of my computer. I wish it wasn't a cost every year to maintain
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
If you're looking to still use Office without the annual renewal fees, check out Office Home & Student 2019! You'll have the program for as long as Microsoft supports it with a one-time purchase including Word, Excel, and PowerPoint. To learn more about the differences between Office 365 and Office 2019, follow this link: https://support.office.com/en-us/article/what-s-the-difference-between-office-365-and-office-2019-ed447ebf-6060-46f9-9e90-a239bd27eb96?ui=en-US&rs=en-US&ad=US
We hope that helps and thanks for being a member of the Microsoft family!
Sincerely,
Jo
Office Customer Care
Overpriced and keeps requiring a signin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The subscription model will cost substantially more than in the past. Moving to the WordPerfect Corel suite of office products. Between Windows 10 - a nightmare and privacy invader - and MS Office, I never want to see another MS product again. Also requires sign in to office products each day and sometimes several times in a day.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jack,
Thanks for your review. We're always looking for ways to improve. We would love your feedback. You can leave it here: https://aka.ms/AA4rinb.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Great Product! Buy every year!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems with install, had to bring in my computer, long drive in, not good timing.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Sorry to hear that you had a hard time with your installation. We're glad you like our product. If you need any help in the future feel free to contact our Customer Support Team whenever you want here: https://aka.ms/AA4jrpj.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Only for 1 year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Irritating that you have to repurchase the subscriptions each year.
No, I would not recommend this to a friendDid not work so had to revert to Office 2011
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excel didn't work properly so Microsoft had me load Office 2011 which is fine except that I already owned it.
No, I would not recommend this to a friendThis is a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now because of the fact that computers don't come with this for free anymore your almost forced to purchase
I would recommend this to a friendI hate this product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1. I thought the PC had a touch screen. Not so 2. Very difficult to acclimate to a very foreign process. Could not install Windows Office. Dealt with the help desk for 4 days before someone could assist me. I still had to take it in to the Geek guys who exchanged the Office product for a new one. (I am not a novice and have owned more than 10 PC's in addition to using several at work sites.)
No, I would not recommend this to a friendTerrible Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installing this product is a nightmare and five days later it vanishes and cannot be re-installed because you only get one installation. Calls to support are useless. I have not had access to the software for two weeks and the contract is only one year in length then you have to buy it again. If I could, I would give it no stars at all in the rating.
No, I would not recommend this to a friendFraud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never bought this product but my credit card was charged 74 USD in Feb. 2018. Supposedly I bought this product in the Best Buy store in Tenleytown, Washington DC on Feb. 7. I have not been in that store since 2013... Efforts to reconcile this issue with Best Buy failed because all I got was an algorithm answer by their "customer care" computer.
No, I would not recommend this to a friendIt is okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the new Microsoft however it is a pain to view someone's excel when they send you a document.
No, I would not recommend this to a friendAbout what you’d expect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the same Microsoft office as always nothing but becoming a little over priced.
No, I would not recommend this to a friendWas not activated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to review my Office365 Personal Subscription but I can't on account of it not being activated by Best Buy. I ordered it online and it was delivered a few days ago, I went to set it up today and it says it hasn't been activated by the seller. I would recommend the product to a friend but I would not recommend purchasing from Best Buy.
No, I would not recommend this to a friendReally havent used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really havent used much so I really cant say but was easy to setup
I would recommend this to a friendGreat All-in-One Productivity Solution
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a great experience purchasing Microsoft 365 Personal from Best Buy. The process was very straightforward—delivery was instant and activation was quick and hassle-free. Everything was in one place, which made it really easy to get started without any confusion. The subscription includes all the essential apps I use regularly like Word, Excel, and PowerPoint, and they work smoothly across my laptop and phone. Overall, this is a convenient and reliable option if you’re looking for an all-in-one productivity solution. Buying it through Best Buy made the experience even better with a simple purchase and fast setup. Definitely recommend.
I would recommend this to a friendBringing it back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought about it, but I just don't think there is enough value to purchase. Too expensive for a single year use.
No, I would not recommend this to a friendrip off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this use to be included in the computer, so I was not happy to have to buy this
No, I would not recommend this to a friendOffice 365 works ok, the service is terrible!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got 12-month subscription and was told can be installed by 5 people. I discovered is only for one person. Called to cancel, got connected to the sale representative, he put me on hold and disappeared, so had to call again and was able to speak to human but the quality of service was terrible!
No, I would not recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but have problem every time I want to turn on Is there a number I can call
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We'd love to help you with the issue you are running into when you try to turn it on. We suggest contacting our Customer Support Team for personal assistance here: https://aka.ms/AA4jrpj.
We hope to hear from you,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Not to my Liking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much prefer the old Word/Outlook dont like the way they work.Imo not user friendly.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
To hopefully enhance your Office experience, we recommend checking out our Office Training Center: https://support.office.com/office-training-center
Our Training Center will easily get you updated on all the latest workings and features of your new Office software.
We hope that helps!
Sincerely,
Jo
Office Customer Care
Stupid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I was purchasing my chromebook, this came up as an add on. It said bundle this product with a mouse to my purchase of the chromebook. So I did. Well, bought it got it and cant use it. Was told to go back to the store (2 hours away), did that and was told nope it dont work on chromebook I was very upset
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your review. We did want to chime in and clarify that Office can be installed on a Chromebook following the steps outlined in our help page here: https://support.office.com/en-us/article/how-to-install-and-run-microsoft-office-on-a-chromebook-32f14a23-2c1a-4579-b973-d4b1d78561ad.
Those apps can be linked to your Office 365 Microsoft Account so that your documents can sync between any devices you have Office 365 installed on.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.