Customer Ratings & Reviews
- Model:
- QQ2-00027
- SKU:
- 6258027
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Is not easy to install
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really I do not like it . Expensive and very often is not working
No, I would not recommend this to a friendPriced too high
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Priced too high. Easy to do wont use as much as I would like too so not worth the price for me.
No, I would not recommend this to a friendNot worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is too expensive for one year subscription if you don’t use for multiple devices.
No, I would not recommend this to a friendOffice 365
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never uses it the office 365 don't know if is yet usable
I would recommend this to a friendNot what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this program would have help me get better organized but it was not what I expected
No, I would not recommend this to a friendNot a happy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a huge Microsoft fan to begin with, but to basically disable me after a year is not cool. Prevent me from accessing all those great features that you add (NOT!), but don't prevent me from editing existing files. Cost is ridiculous for this.
No, I would not recommend this to a friendHORRENDOUS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This program is AWFUL! I have already been to the Geek Squad twice with issues, and now I have to return because of 2 more problems. I had no choice but to buy this program at a hefty price that I will HAVE TO RENEW every year at additional money. NOTHING LIKE BEING UNDER THE THUMB OF THE GUSTAPO.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Ruthie,
Thanks for sharing your experience with us. We're really sorry to hear that you are having a rough time. We would love to try and help you out. If you can reach out to our Customer Support Team with the specific issues you are running into they should be able to help you troubleshoot. You can reach them here: https://aka.ms/AA4jrpj.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
No clue how to download.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not fond of downloading programs to my devices and this software doesn't make it any easier.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello MrVazquez84, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you.
if you more than 2 devices purchase Home not Perso
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful purchasing this item if you have more than two devices - do not purchase Personal Version...Purchase Home.. You will wind up paying Microsoft another $99.99 for the Home program if you cannot return the Personal version to Best Buy..or try to get a refund from Microsoft. The Home version is good for up to five devices for one year.
No, I would not recommend this to a friendYuck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do NOT like this program. I have used previous Microsoft programs for decades with great success. This program did not even try to maintain operational integrity or consistency with those released before. I HATE it and would give money to return to version 7 of office suite. Think I just thought of the solution.... Have the Geek squad install 7 on my new computer!
No, I would not recommend this to a friendI've tried others
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased different ones in the past and I have to say I am not satisfied with this one.
No, I would not recommend this to a friendNot user friendly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the new windows 10. The setup is to complicated. Windows needs to go back to the 8 version.
No, I would not recommend this to a friendNot Convinient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like having to sign into my email every time I want to use any of the fetures
No, I would not recommend this to a friendDon't buy a windows 8 computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would stay away from a windows 8 computer it is not user friendly. For those like me who had a windows 7 computers it's not even close. There's a reason Microsoft is scrapping the operating system in just 2 years and replacing it with windows 10. I wish I had held off because now I have to buy another computer at Christmas when windows 10 debuts. Very unhappy!
No, I would not recommend this to a friendnot a fan.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its expensive for something you dont use all the time. Im not renewing next year.
No, I would not recommend this to a friendCrap!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We're seniors in our late 60's. I bought this for my husband's computer. After installing it, it kept saying the code was already used. Thus, we never ever able to utilize the product. Waste of money!
No, I would not recommend this to a friendActivation unreadable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the office 356 activation card with a new computer. Not only was it difficult to peel off the strip to reveal the code, it took some of the numbers with it. I was really careful and spent 15 minutes getting this done. Will be returning it to get a new card with hopefully a readable code. Probably better off just buying it online.
No, I would not recommend this to a friendToo short
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The software is great but the price ot to high for only a year of use
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the review. We're happy to hear that you think Office 365 Personal is great, and we'll pass along your feedback about the subscription. If you have any more feedback you want to share we are always looking for ways to improve our products. You can send us feedback here: https://aka.ms/AA4rinb.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Only buy this product if you live in the USA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make more than 15 calls to Microsotf, The service is very bad, I DO NOT recommend buying it. Finally I got a billing person who solved the problem and gave me another license because it was NOT useful, I asked him to ask for the refund of the money to BestBuy. Which certainly did not alert me to this problem ...
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Ignacio,
Office 365 will work for you anywhere in the world. However, the country or region you purchase your software in, is the same country and region you need to activate your software in. So, if you purchased Office 365 in the U.S., it won't work unless you activate it in the U.S. After you activate it, you can take your machine anywhere and your software will work.
In the future, know our Customer Support Team is always ready to assist you.
Take care,
Jo
Office Customer Care
Other issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product good its difficult to use on actual item. Not sure i will use all.
No, I would not recommend this to a friend