Customer Ratings & Reviews
- Model:
- QQ2-00027
- |
- SKU:
- 6258027
Customer reviews
Rating 4.5 out of 5 stars with 38825 reviews
(38,825 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Windows 365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told when I purchased it as a package with the stylus which didn't work and had to return that could hold on to it until after daughter graduated in 4 yrs. I keep getting notices that I haven't installed. Am I going to continue to get emails constantly and is it going still be good in 4 years like I was told?
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendRated 2 out of 5 stars
Can't get it to function
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get this program to work properly-and don't know how to use it. HELP!!!
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendRated 1 out of 5 stars
never got
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was not given a 25 Character product key at time of purchase. Only thing given to me at time of pick up was the lap top in a box and a sticker on the box he said I could use as a receipt
This review is from Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]
No, I would not recommend this to a friendRated 5 out of 5 stars
A Well Priced and Useful Upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This HP is an excellent upgrade from an older computer that could not accept Windows 11. All old data transferred easily and Office 365 Personal loaded and operates without any problems. All my periferals hooked up plug-and-play wtihout any issues 2 HP printers (old B&W laser and newer Office Jet Pro color inkjet) , Older HP monitor (with an HDMI cable, Logitec camera/microphone, Boston speaker set, Seagate exernal hard drive - operate as before. I did have to add an external CD read-write unit as that is not included in the Desktop unit. There are still several usb ports available for flash drilve and othre future uses.
I would recommend this to a friendRated 2 out of 5 stars
I do not care for the license renewal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I resent the fact that I am forced to renew yearly just because I have a tablet.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendRated 2 out of 5 stars
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been impressed with Windows 10 but am now forced to use it.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendRated 2 out of 5 stars
must install yourself
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't found the time to do this install myself
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendRated 2 out of 5 stars
Wish it wasn’t just for a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt like that you had to pay so much money and only keep it for a year.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the trouble I’ve had, don’t waste your money, I’ve had better
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendRated 2 out of 5 stars
Need for paperwork!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I asked for a one time pay subscription for office not a one year subscription.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendRated 2 out of 5 stars
Do not like the subscription method
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not like adobe - This is Microsoft acting like adobe. I will not renew
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendRated 2 out of 5 stars
Very difficult to use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for computer neophytes. Hard to navigate. Frustrating.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendRated 1 out of 5 stars
Can’t try it when u haven’t sent my MacBook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this with my MacBook over 3 weeks ago. I got an email saying my MacBook is delayed further and that they might cancel it. Why am I being charged for apple care and Microsoft office for a computer you haven’t sent me? Why is it taking so long?
This review is from Microsoft - 365 Personal (1 Person) (3-Month Subscription-Auto Renew) - Android, Apple iOS, Mac OS, Windows [Digital]
No, I would not recommend this to a friendRated 2 out of 5 stars
OK IF YOU HAVE A COLLEGE DEGREE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TOTALLY IMPOSSIBLE TO UNDERSTAND OR NAVIGATE THE CURRENT PROGRAM.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
If you're having issues navigating Office, our Training Center articles and videos may be a great resource for you! Check them out here: https://support.office.com/en-us/article/office-365-basics-video-training-396b8d9e-e118-42d0-8a0d-87d1f2f055fb
Additionally, our Customer Support Team is always happy to help. Here's their contact link: https://support.microsoft.com/en-us/contactus/
We hope that helps!
Sincerely,
Jo
Office Customer Care
Rated 1 out of 5 stars
Yearly is dumb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't want to have to buy office every year!!!!!
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello grady, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you
Rated 2 out of 5 stars
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for its price Quality is good Wish it was a hard copy
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendRated 2 out of 5 stars
Not very useful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as useful as expected. My son had to buy more software
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friendRated 1 out of 5 stars
crooked
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got charged a renewal fee for this, causing my account to go negative, I returned this and the piece of sh8t computer it came with. Effyou Best Buy and Microsoft for charging me for something I never used. I'll be pursuing civil action.
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendRated 2 out of 5 stars
Can't load it. Very frustrating.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't let my put my email in to get it loaded. That's all
This review is from Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi John,
Thanks for your review. We want to see if we can help. If you are still experiencing this issue we recommend that you reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj. They should be able to troubleshoot with you.
We hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Rated 2 out of 5 stars
Too heavy for carrying around.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't believe how heavy it is. Also the screen seems a little small or squished.
This review is from Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)
No, I would not recommend this to a friend



















