Customer Ratings & Reviews
- Model:
- QQ2-00027
- SKU:
- 6258027
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.
This summary was generated by AI based on customer reviews.
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson told me this program would convert PDF file to word Document and it did not I asked three times to verify. I had to buy another program on line to perform the function.
No, I would not recommend this to a friendPaid $50.00 for nothing!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Office would not download on my Chrome Book. I paid for this software for nothing. And I cannot get a refund.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We'd love to help you with your installation. We have a help page for installing Office on Chromebooks here: https://support.office.com/en-gb/article/how-to-install-and-run-microsoft-office-on-a-chromebook-32f14a23-2c1a-4579-b973-d4b1d78561ad.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Costly Product useful mostly to business users
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Lot of options mostly useful to business users. simple interface for beginners Cons: Product cost is very high for regular users, paying 65$ per year for very lite home user.
No, I would not recommend this to a friendproduct did not satisfy description
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Said it had Publisher for Mac. Checked with two different sales people. They confirmed. After purchasing and going online, Publisher not available for Macs. Total waste of money.
No, I would not recommend this to a friendConfusing instructions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Office 365 confused people with the 32 bit and 64 bit. When we purchased laptop and Office 365 together with Best Buy, it should provide the right software which matches the laptop.
No, I would not recommend this to a friendDon't like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like this program. Prefer some of the older programs. Took many, many steps and emails to get the program to install and then to actually use it. Not worth the money.
No, I would not recommend this to a friendCancel the auto-renwal
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t ask for auto renewal for this product and now I want to cancel that and I don’t know how to do that. Kindly cancel the auto renewal.
No, I would not recommend this to a friendRwfused it, didn't need it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this item has been cancelled. I can not review it. I have e no need for it. Tje person I bought the printer for gets it free i. School.
No, I would not recommend this to a friendNot able to cancel
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad decisions to purchase and now I can’t cancel it. Please don’t do it. You will for ever be locked into a bill.
No, I would not recommend this to a friendYippee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this so much better when you paid for it once. Subscription pricing is ripoff and Best Buy forcing an auto renew to buy this from them is a joke
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We also offer a one time purchase option. It is Office 2019, though you miss out on some of the best features of Office 365 like the 1TB of OneDrive space.
Hope that helps,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Stolen
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase a Microsoft office 365 It was stolen and never use can never get someone to help me to see if it's been use or what should I do.
No, I would not recommend this to a friendThe best shop forever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This store is good, nice, and has good things. I will visit it next time when I need a laptop. Everyone in our family likes it, and we are all satisfied with the things that we purchased from Best Buy. Employees are very good at responding to all questions. We recommend it to everybody!
I would recommend this to a friendUnusable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product key is unreadable. I've emailed Geek Squad and Best Buy Customer Service to resolve this but no one is responding
No, I would not recommend this to a friendI wish you could choose which version of Windows t
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Programs have hours of updates that take hours to finish loading: chrome, internet explorer etc. Windows 10 buffers while using programs.
No, I would not recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My product activation code will not work and customer service is awful with fixing it/ unable to fix it or provide a refund. Ridiculous. Buy Office 365 from someone else.
No, I would not recommend this to a friendOffice is great as usual, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hate this subscription thing. Been a loyal user for forever. Still using 2003 - imagine how much it would have cost me to be subscribing all this time.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We appreciate your review. If there's a specific issue you're experiencing with Office, our Customer Support Team would love to help you out. As our customer, we want you to be happy with your purchase and our products.
Best,
Nelson
Office Customer Care
Empower others to achieve more and share your Office experience in a review.
Not a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure having the ability to log in and use this is a benefit to some. I don't. I don't like having to remember when my subscription is up and the constant renewal
No, I would not recommend this to a friendSeamless installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was seamless and all of the programs worked better than I expected. I also like the new upgrades on this version of Microsoft 365.
I would recommend this to a friendMS365
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Hacked, Scammer pretending to work for MS remotely accessed the 2nd laptop preventing me from using me from using 365 or my brand new laptop
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Evidently my Office 365 Key Card was not activated prior to delivery. Two phone calls and nearly two hours later, Microsoft was able to activate it over the telephone.
No, I would not recommend this to a friend