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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38825 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1904 Showing 38,061-38,080 of 38,824 reviews
  • Rated 1 out of 5 stars

    It's not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just out and buy Microsoft office. Essentially you pay a yearly fee to use microsoft office and skype

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost the card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost the card with the code. I am going to get charged for a year subscription

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're sorry to hear that you lost the key card. We hope you are able to find it.

      Best,

      Nelson
      Office Customer Care Microsoft

  • Rated 1 out of 5 stars

    Rip off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but it's too much money. Get a Google account and get the same thing for free.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best is the one that you don't have pay yearly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is one of the best that Microsoft has. The one to buy is the one that does not have a yearly charge. I purchased the life time one and it is favulous. Just knowing that every year I don't have to pay for the service is great!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google has all of this for free. Dont buy this. You don't need it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful and great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product. It is very useful for everyday tasks and makes work much easier. Everything runs smoothly and the features are very helpful. It offers great value for the price. Overall, I am very satisfied and would recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEEWARE ! Bait and switch on the Microsoft 360 ren

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bait and switch on the Microsoft 360 renewal. NEVER buy from them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many steps to download wanted too many accounts information.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't work says it is an invalid #. Tried dozen times and have got no where

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best experience with the item. So reliable and works well with my Hp laptop. Easy installing it with the provided key. A complete and ready to use Microsoft 365

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Software does not work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software does not work at all. I will be taking my laptop into Best Buy for Servicing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Old card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sticker pulled code off with it. 16 phone calls and 8 emails later I still can't use the product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    g-Daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope my grand daughter gets enough use of this program, that she might learn something.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Typical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fights me on installation on email address. Ergo not installed Not satisfactory even for Microsoft.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Windows/office 2010 is horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish that I could have purchased Windows/office 2007 which was/is, for me, much better than 2010

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't need this. Don't buy it. You can download app. I don't know why salesperson sold it to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey with lots of restrictions. Good example while Monopoly is bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Office 365

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not told it’s going to be automatically yearly renewal

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Impossible product to download and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was impossible to download and cost me extra in dollars and time to rectify mess it made on my system!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor quality,hard to install and not a good deal for anyone.

    No, I would not recommend this to a friend