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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38825 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1907 Showing 38,121-38,140 of 38,820 reviews
  • Rated 1 out of 5 stars

    Doesn't load on the chrome book.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold me something I can't use at this time. Need to take it in to Geek Squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Keeps things simple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New features and a lot of the same , makes this transition easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using Microsoft 365 for personal business sure makes life easier to manage. This program is easy to install, set up and use. I couldn't live without it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Haven’t use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used yet or included on system for my computer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn’t need it like I thought I would. Sjdjdbdjjsksjdbfb

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The product was so bad it has been returned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very disappointed. most of the office modules have been left out.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey BG,

      Thanks for leaving a review and letting us know your thoughts about Office. We're sad to see you go but we hope to welcome you back into the Office family someday soon!

      Take care,
      Jo
      Office Customer Care Microsoft

  • Rated 1 out of 5 stars

    ??

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not install on my computer. No wonder it came free with the computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wont load says not activated but yet charged by best buy for it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with price for the subscription it’s a little pricey

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not work wouldnt recommend this to anyone NOT HAPPY AT ALL WITH THIS.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for college but it isn’t that good..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ;65 Update

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated my office to 365. E we irks great and has new features. P e ice is good as a Total Tech MEMBER.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can I bring the card back .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I We spent an hour on line message was the product key not in their system

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Already a monthly subscriber. So I returned this.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Already had the subscription and making monthly payments. All I had to do was sign in on my new device. So I returned this new one I purchased.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's best to get another package.. Not the best deal of the Microsoft packages

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't take account

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up account, didn't take,then notified card expired. Just bought.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to load the numbers on it it failed me terribly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won't load onto my new computer. It does not recognize the number.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this product. Very useful for the work I need to do. I feel as though I'm more efficient and product full.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work for my chrome book .The key numbers didn’t work.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there!

      Hate to see code issues. You should contact our support teams if you are having issues with the codes. You can find all our contact points here: https://support.office.com/. They should be able to help put a finger on what might be stopping the code. Hope that helps!

      Regards,
      Jonny
      Office Customer Care Microsoft