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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 38491 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 38,490 reviews
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of us can’t live without Outlook once we start using it. It’s the easiest email program. And it includes word and excel. So good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Microsoft 365 (1 Person, 12-month subscription) from Best Buy and it’s been just what I need. It fits both my business and personal needs with ease—Word, Excel, Outlook, and OneDrive all work smoothly. Setup was simple and the subscription gives great value for the features included. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office is good, Best Buy's support not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Office subscription when I bought a new Lenovo laptop. Six weeks in, I was having issues (unrelated to Office) and Lenovo support told me (wrongly, it turns out) that I had to reset my computer to the default settings. After I did that, I mentioned that I was concerned about my Office subscription and Lenovo (again, wrongly) said they could put the 1 yr subscription back on the computer. Instead, they cancelled my existing subscription AND only gave me a 30-day trial. Then Best Buy's Geek Squad emailed me and said that since I had "purchased" an Office subscription from another retailer, I would no longer get Geek Squad support. I called and spent half an hour explaining to Best Buy what happened. They said that even if Office fixed it and got my original subscription back, Best Buy would not provide support unless I purchased, at full price, another year subscription. This is their policy. I asked for a supervisor and, after 23 minutes on hold, I was told he was too busy to talk to me. Office did fix the issue and simply re-installed it on my laptop; the very helpful woman also said they will provide support if needed. Moral of this story: don't rely on Best Buy for support of this product (oh, and don't buy a Lenovo computer).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft office

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has reasonable price, and I’m glad I bought it, especially because it came with Microsoft Office and a firewall included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to get word and excel. Works perfect. The updated version is compatible with my computer at work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lenovo Yoga

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used all features yet but so far everything is working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I go to best buy, I always find what I need at a great price.And I am never disappointed.This was also a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software bundle for a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from not having Microsoft office to having this on my new computer is definitely a game changer. Great software bundle for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Haven't had any problems. It's a must have, but should be a part of the computer, FREE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The subscription covers one person on up to 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subscription covers one person on up to 5 devices at the same time, across Windows, Mac OS, iOS and Android. IT Pro +2 Amazon +2 You get full desktop versions of the core Office apps (Word, Excel, PowerPoint, Outlook), plus OneNote, Publisher/Access (PC only) under this plan. Amazon +1 Includes 1 TB of cloud storage on OneDrive for that user. Microsoft Learn +1 Works offline (desktop apps) and online; good cross-platform compatibility. Style Factory +1 Frequent updates: new features, security patches, etc. Many users mention they appreciate that “it just works” and is kept current. Best Buy +1 Good value for a one-person use case: if you use the Office apps regularly, the 1 TB plus apps is compelling. For example one Redditor wrote:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply a Wow product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AMD product I purchased in OCT 2025 has working perfectly fine. Thanks to the BestBuy Product support team for their guidance to buy the device of my specifications and choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cannot be without this program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you do anything with documents, spreadsheets, or presentations. Easy to download and set up on any computer. The price point is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the Microsoft Office package. It's nice having all the programs in one package. Everything is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Laptops!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I continue to be impressed with the quality of the items I purchase at Best Buy, especially the laptops. I have four grandchildren and my graduation gift to them is a laptop, all of which I have purchased at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Laptop Best Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Microsoft Laptop at Beat Buy recently. I went from a Lenovo to Microsoft and love it! Easy transition and to work on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 subscription

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t hype this Microsoft 365 enough! I have had the easiest college semester because Microsoft 365. It has all the essentials you need whether you’re in school, your own business, working for a business it’s truly amazing! Don’t miss out get yours today!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product designed to work with multiple units

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced our family laptop a month ago (see my review of the HP Pavilion 17-215) and was not looking forward to buying a new $200 license for Microsoft Office. Then, I saw this deal on the page for the laptop and thought it might be good to try it instead. I didn't realize until the computer arrived that, in addition to installing Office on the laptop, the license also allowed me to install Office on my iPad and IPhone. Now I can have access to Word, Excel and PowerPoint anywhere, which is a huge help to me as a professor. Grab this deal while you can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Talking Cumputer Friend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problem when i had to return my computer due to sticky keys. new computer is working great and received help from the geek squad assisted me with Microsoft 365. i think i lucked out with this purchase and i use it almost everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fan For Life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft products for years. This newest 365 version has everything I love about the old versions (like snipping tool) and then some such as the AI program Copilot. I am a Microsoft fan for life and I am happy to have bought it through BestBuy since I was shopping for other things there anyway. It was refreshingly convenient. What a time saver to buy my electronic goods and software all at one location.

    I would recommend this to a friend