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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 38500 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 38,499 reviews
  • Rated 5 out of 5 stars

    Microsoft Delivers - Geek Squad saves the day

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft delivers a great product but I did have trouble installing it with the key code on the receipt. The Geek Squad helped me resolve the problem remotely. Thank you Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its one of tebest product so far.. i love..i will share all this with my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 still got it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity and ease of the customer service was noted with this subscription. It took less than 5 minutes to upload on to the computer. Again, the customer service was there for us. Consider keeping Microsoft 365.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    review of product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once this product was installed, I liked the easy of using it. It contained many helpful features that made my workload lighter. i encourage everyone to consider purchasing this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy laptop brought on 4/15/2026

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very easy to use I was able to add the printer to laptop after I installed the new driver. I was able to print with ease now I have add the scanner to my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the best productivity software

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a student or working proessional, you'll likely need Office 365. It comes with all the apps you'll need (Word, Excel, PPT, etc). I installed this on an old PC laptop and recently had to move it over to the new one, but it was easy to do by just signing into my office account. A great feature on the new software that makes things easier.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts. We're happy to hear Microsoft 365 Personal has all the apps you need and is making productivity easier! We hope you continue to enjoy using it.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    365 office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 365 office for 5 devices it worka in all of them. Its great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making Dreams Come True!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a new computer for her senior year. She was taking college courses and applying to 7 of her wish list colleges. The gentleman suggested adding Microsoft 365 to help with all her upcoming assignments and it was a game changer! It helped her write some impressive application letters and in less than a week she received early acceptance letters from 4 of the colleges!! We are so thankful to the Geek Squad for helping make her dream a reality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and designed. My only complaint is that I hate that youmhave to pay for it year now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office Card included with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alrhough i have not used this card yet, it came free of charge when i purchased a Lenovo Legion 7i Gaming Laptop. This will come in use when I need to use Microsoft office for work or other things. Love that it was included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Version of Old Software with "Upgrades"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to order a new copy of MS 365 after a problem with a previous version. Best Buy's part came through as always in an excellent manner. The bells and whistles added to the software I'm still trying to work out, especially Co-Pilot, since I primarily was interested only in Word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option for those with multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to use all the Microsoft apps on both my lapop and iphone, I can work an a Word doc or a Note on my iphone and pick up where I left off on my laptop. This subscription gives you the latest versions, which is nice. If you like staying up to date, it is probably cheaper to pay for this yearly and have the latest versions than to buy Home or Student and have to purchase a new one, over $100 and not as inclusive as this subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Vesatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a older version 4 years old prior to installing Microsoft 365. A lot of changes for the better. Everyone should have 365 installed on at least one computer. Easy to use. One mistake I made was not purchasing Microsoft 365 when I made a computer at Best Buy. My suggestion to everyone who uses an office program of any kind to purchase Microsoft 365 when you make your next computer purchase. You will save $20.00. Good purchase with no regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps with my flies

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this works great for all my flies with my laptop computer iPad phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great suite of peigeame

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was difficult to install but works well. Best Buy handled the last part of installation for me in about 3 minutes. Works fine with old files so I am quite happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 360 has everything I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel and use word and excel and PowerPoint all the time. 360 has done everything I need to do my job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The format is different from Microsoft on my previous computer, it’s taking me some time to navigate through it all and learn “newer” features, but I am learning new and improved ways to create, save, and share various documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just downloaded these applications and so far they are an easy to use on this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Dell Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very happy with our Dell computer. It is light to carry and doesn't take much room. Works great and fast. It is also a quiet desktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office 365 for home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office 365 is a good product with a good price and is user friendly and easy to install.

    I would recommend this to a friend