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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 38315 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 38,314 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure how to review this Microsoft 365 since I don't use it heavily. It has everything that I'm accustomed to having with my older version, but just a bit nicer. The only reason I gave it 4 stars is because I wish I didn't have to renew my subscription every year. My last version, I just inserted the disk and downloaded it, and didn't have to worry about paying any additional money for 11 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Word 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Word product for most of my writings. It is easy to understand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed word, excel etc and covers what I need. What I don't like is that you have to pay every year instead of owning it out right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, I like that its compatible, somewhat easy, full set, and priced well, renewable..... I already recomended it before I even got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Windows Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Microsoft Office programs. All work well on my Lenovo Yoga purchased at the same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software purchases

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought the Word & Excel programming software as I couldn’t do without them. I do a lot of spreadsheets and write a lot of letters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is very convenient!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already used several of the apps, including the Word, Excel, Power Point, and OneNote, and I am very satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Microsoft 365, mostly for the Microsoft word feature, and have used it many times since my purchase. You can use the Copilot or remove for free text. Great product and I use consistently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for occasional projects

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I retired I have joined community and family events. I use my working skills to help put together various events. Microsoft personal is inexpensive and just what I need to document and track progress. I bought this product last month after my computer crashed and received it a couple of days after ordering.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear Microsoft 365 is helping you as you put on community and family events.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    BEST BUY IS ALWAYS BEST CHOICE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Smooth nice product I purchased for my son He is enjoying working on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reason for updating Microsoft each year

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this way of getting Microsoft Office each year instead of purchasing a new one every few years. It is much more convenient for me as a senior citizen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used these products when i worked and now that i am retired they work the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorable Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has always been a part of my computer experience. Still getting use to the new formats, but I'm learning. Like all the changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great apps on Microsoft 365. It is worth the yearly subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad and maintenance and assistance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have had this plan for years and have been pleased. The folks at the Geek squad are not just geeks, they are also patient and kind people and don't make non-techy people feel stupid

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I needed Word and Excel, so this was the choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to use Word because it's an industry standard so I got the subscription but I'm not really happy about it because 1) it's only for one year and in the past a program could be purchased and used for as long as possible and 2) I hate outlook and I don't even know what One Note is for (and if it's for scheduling or organizing random thoughts, I've already got other apps to do that and they were free apps).

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take care of all your basics. Easy to use. You won’t regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all know Microsoft is an essential tool for delivering quality work, and it definitely lives up to what it promises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't live without MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top icons are not the same, but I'm slowly moving things around to appear more like my old version of MS-office. All is operating well on my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 12-Month Subscription Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish that I didn’t have to pay to use Microsoft 365 services, but I got the plan cheaper with my laptop purchase, so I’m at least grateful for that. The codes worked as intended, the staff at Best Buy were super helpful and professional, and I am completing work and school assignments easily now. I am satisfied with the quality of my purchase either way. Again though, I still wish I didn’t have to pay for services that are the same as Google’s services. They do almost the same thing, just with different purposes and different unique features to each of their respective services. (Only Google’s is FREE!!!)

    I would recommend this to a friend