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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 38317 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 38,316 reviews
  • Rated 5 out of 5 stars

    MS365-LOVE IT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product because I am trying to update my software. I have heard a lot of good things about this, have used Office Pro2013 and 2016 in the past. Self-learning this product so one day I can get proficient at it especially with Teams. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years, I was like I’ll never pay an annual subscription for Office, but I love Microsoft 365. OneDrive had me sold. So easy to use and continue my projects on another device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work, helpful and handy. It was easy to instal, and it helps with my job and other activities that I need, I would recommend since it’s easy and handy when it comes to school, work or personal paper, projects and even to plan a party or several events.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you find Microsoft 365 Home helpful, handy and easy to use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    MS Office easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like that I can download from Microsoft's website and not have to use any type of CD-ROM. Easy to navigate and downloaded everything I wanted in just a few minutes. Definitely helps that when purchasing a discount for the subscription is applied. Very helpful.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Enrique,

      Thanks for the review. We're glad to hear that you enjoyed the download.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    265

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this program constantly at work. From word documents to Excel spreadsheets for work. It is super easy to use and navigate and would recommend this to anyone that has used Microsoft programs in the past. Super excited!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was able to install it and it was so easy to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to get Microsoft programs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've come around to using the monthly subscription. Great value and always up to date. No need to keep box, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ken H

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to assume it will ok, I haven't had chance to use it yet. I just picked up my computer 2 days ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bad salperson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is great. It's the purchase that went sour. The salesperson told me to subscribe to the individual 365. I did so & when we went to buy another computer, the account was all screwed up. They said we should have never un subscribed to family 365. The switched us back to family. I have no idea now what I'm being charged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to it but okay so far. Older person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You’ll always look through this Window

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Windows, what do you expect? It is only a year subscription per one, but the price is the price. I’m not even sure what happens if you do not renew every year, but novice users cannot operate without Windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used Word and Excel so far. They are very useful. I compose letters and an Excel spreadsheet which i use to keep track of my expenses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Subscription is worth the yearly fee.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad load onto my new computer. They were fast and efficient. It includes every program I need so it’s worth the money for the subscription and updates!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software that is designed for the average consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate this being offered. All 3 I will be calling After the holidays to be sure it’s installed. I signed up again for this product because in 2024 I had to use it for my computer when I hadn’t used it for some time I received support and it worked great and I want to thank the technician for their expertise and patience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life is easier with Microsoft

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried "saving money" and switching to the free google drive and docs, didn't work in professional settings. I got frustrated and finally switched back to Microsoft. Life just functions better with Microsoft!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hesitant, but now happy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the physical disk. I wanted it all self-contained on my computer like the old days. But this has worked great. I'm not crazy about the annual subscription, but I haven't assessed the potential benefits. This works great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      While possibly a different setup than you are used to, your new Microsoft 365 Personal subscription has been designed to offer our users all of the tools and functionality they could need to be successful at their chosen venture. We're sure you'll continue to enjoy the many benefits the all-digital configuration hosts! We're happy to be a solution for you. Thank you for sharing your feedback! We appreciate your insight, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    The perfect thing for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have actually preferred the business version, but I love MS 365. I work best in word and excel I prefer the documents to those found elsewhere. The 12 month subscription allows me to be able to work for an entire year before having to worry about purchasing a new subscription. This was perfect for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great package. It has everything I need for both business and personal use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for what I can accomplish and do with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Type it up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I have no complaint on how it works.

    I would recommend this to a friend