Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 689 Showing 13,761-13,780 of 38,691 reviews
  • Rated 5 out of 5 stars

    Excel power

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use Excel often. A must have for us. Having Outlook, Word and PowerPoint helps too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I don't have a lot of viruses or and I can use micro 360 to make my computer safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value, 15 months when bought with laptop. Got to have office for work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything you need

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software package. Its everything you need in an office package. Even includes the database software which many basic packages fail to include. No complaints.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Fred,

      We're happy to hear that you're enjoying Microsoft 365 Personal and hope it continues to meet all of your needs. Thanks for the review!

      Have a good day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am very much satisfied with the Office 365 subscription service. It's our daily to use tool for every project. Performance is always up to the expectation. Never encountered any serious bug or error halting an important bug. Still, some minor issues are faced rarely but nothing that cannot be handled. When utilizing each and every feature and app included in Office 365, then it will definitely prove a great asset to your organization which will boost sales and eventually profits in the long run.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you are so satisfied with Office 365 Personal.

      Have a great day,

      Nelson
      Office Customer Care Microsoft

  • Rated 3 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install kind of complicated to figure out though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! I had an old system Vista so 365 has really been wonderful upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must Have

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed. However, the price is high in general for the length time it offers. I miss the one time purchase packet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Microsoft Personal but ease of getting started was a bit difficult. Finally got it a month after purchasing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Necessary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that Microsoft Office is necessary just for various home office tasks. I am disappointed that this is now on a yearly subscription basis. I need it occasionally, but don't use it every day and this makes it more costly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SINGLE USE EQUALS DISAPPOINTMENT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To my surprise, when I activated the single user 365 software, Microsoft cancelled our family plan for the same product. Thus I had to uninstall and purchase the new 365 as a family. Thus I lost the purchase price of the single person plan. It was quite an ordeal to figure all this out and ensure our computer could be given "read to go" on Christmas. I deeply regret losing the purchase price of the single use plan At age 80, I have been left with a wide range of feelings and disappointment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, was not sure how to install but figured it out after to many days of doing it, but i am not great with computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great programs.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The programs are perfect for my personal needs. I'm happy Best Buy installed it upon purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the program, it’s easy and I quickly got it set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may not be good for everyone but the product performs great for the things I do. Word was a bit hard to work with but when you experment a few times it becomes easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a big subscription fan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outlook and excel are the only programs I ever use. Would be nice if I could purchase only those programs for a reasonable price. The rest are just a waste of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Software

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all of the programs that someone would need for a home office or student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365, but only for a year!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like Microsoft is going to follow Adobe in the subscription model for software. You pay less up front, but if you keep it installed a long time, you're better off paying the higher amount up front - but with the subscription, you're at least getting the most recent version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, comes handy when you need it especially during these times when every home has become a work place. Price is a little expensive considering the subscription period.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office is a great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Office but don't like the fact that it sits on Microsoft's site. Then if the Internet is down my information can't be reached. We also don't know if Microsoft will charge for storing data at some point in the future.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Jerry, Office 365 can be used online or offline as it is installed on your PC just like tradional Office. For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/. We hope this was helpful to you. Microsoft