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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.5 out of 5 stars with 38695 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 705 Showing 14,081-14,100 of 38,694 reviews
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my 2008 Macbook for this one and don't know why I waited so long. Was a little concerned about giving up the cd/dvd drive, but you can get an external one for less than $25 if you really need it. Overall a great computer with good features and speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outlook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have, at the least, if one doesn't need or have the company version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had a glitch, good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason, when I installed it, Word wouldn't work correctly - it's like my computer wasn't recognizing it, although Excel, etc was working fine. I called the helpdesk, and the gentleman I talked to got me up and going quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase - Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fully enjoy my Microsoft 365 suite! The young man who sold it to me showed expertise as he installed my software and he treated me with respect and kindness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am definitely not electronic smart person but surprisingly Windows 10 is pretty easy to use and it was easy to set up simple step by step directions and I'm learning pretty much as I go you might as well stay with the times and do the update I was unsure of the year by year plan however the sales person explained the benefits to having a year to year plan and if the laptop goes bad you could at least transfer the Windows 10 Dover which saves you a whole bunch of money for down the road well worth the investment if you're going to do any kind of General operations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the upgrade on microsofts platform. It came with a best buy gift card too!!! Total steal abd it made me set for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems ok so far........Still learning ...........lots of stuff to get to.............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed software for the most practical use of the hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick download and great software. This is the perfect software for students!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase of Microsoft Personal. The agent at Best Buy was very nice and very helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Windows 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really review it because I haven't installed it..thought it was already installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 was very easy to install and set-up. It only took me about 15 minutes to start using Word.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what you expect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from home and my company's software isn't compatible with my Mac so I had to Bootcamp it and add Windows. It works fine, I just hate Windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read many reviews that say the 365 gets stuck and less responsive than the 2013 edition. Well I have only good things to say about it, never gets stuck (as long as you have internet connection or save offline. works perfectly with stylus, I love this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    do not like the yearly subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is, do not like the yearly subscription, but have not tried any of the free alternates, any suggestions, please let me know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft products are so expensive and then find it we didn’t even need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Must Have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for my daughters college courses. Would’ve liked to have more months of activation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MIcrosoft 365 Personal Subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 personal software package is just what I needed. I love the digital subscription as opposed to having to install software from a package. I highly recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for the recommendation, Pam! We're pumped to know that you're enjoying the digital subscription of Microsoft 365.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Very simple to install!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was ordered for a new laptop computer. You just put in the "product key" that is supplied and that unlocks all of the data which enables the install process. Works like a charm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and available to setup on auto renewal. Exactly what you would expect from a software suite.

    I would recommend this to a friend