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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38730 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 877 Showing 17,521-17,540 of 38,729 reviews
  • Rated 5 out of 5 stars

    Recommend for anyone needing a PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the simplicity of having this loaded with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up. It was an electronic download but no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase and with the bestbuy attention, they were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught annual subscription on sale. Dont really ise the one drive part but the rest is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turn on takes only about 10 mins does it work not really sure but you can charge it while it is on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having a product that includes all the office apps that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t need to Explain Microsoft office. But remember when it was free…. Good times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suite works well for what I need. I may just purchase the full title without needed to renew as I don't need the cloud features and, let's be realistic, I think one can go a few years without an updated product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say anything positive due to shipping theft beyond your control but th Ed product itself is ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it's ok... it's microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, it's ok. I hate that i have to buy a subscription every year.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello emac, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend it came in correctly so I’m satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great update to MS Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working very well as a new updated MS Office upgrade. Just having to learn some new layout in the design but overall a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this i totally recommend purchasing this and its a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for what I needed to purchase it for. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this daily for my job and it was easy to download on my personal computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Concerns Erased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first thought this was a watered down version of office but after sending the programs through their paces that thought was erased. Great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the programs for the new laptop and they were all easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a must have program. Easy to install and use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is a must have for business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is a must have product for business use. Only weird thing I experience is a blank Word doc and blank Excel sheet open up every time I boot up my computer. They're not in the start up menu nor did I have those programs running when during last shutdown. Beyond this glitch this product works excellent.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We would love to help you figure out why Word and Excel might be opening at startup. Please reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.

      Hope that helps,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money . Greet program great for students at a good price

    I would recommend this to a friend