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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38730 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 884 Showing 17,661-17,680 of 38,729 reviews
  • Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate that the license can be used on all of my devices (using the same ID for log-in).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had difficulty downloading so had to call Apple care. I haven’t used it much but I am sure I will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect package for family needs. Two students and my wife works from home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This yearly subscription is for the birds, it used to be lifetime software. Corporate Greed !

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very well deserved service. Knowledgeable techs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I am not computer literate, I was amazed with how much better my computer now works. All with the help of the Geek Squad at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for individual use. You won’t regret this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great addition for my business needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like it very much, and extremely efficient. A little too expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Microsoft Office latest update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from Microsoft, as usual. Like the yearly subscription feature so I always stay up to date with the latest release of MS Office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast, bright screen, easy start up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has all the functions of a desk top but runs much faster! I am so happy that the representative sold me this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to get!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary for your computer if you conduct presentations or use it for school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tool for office

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very important office packagae but microsoft should try reducing its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing Microsoft office in 10 years and still love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office for home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download and easy to use. I am happy I purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office needed for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    microsoft office 365 is needed from beginers to experience computer users, you need this software to make communicating easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to download this with no issues...includes everything needed for a new computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I am not a fan of MS’s new business model for software (a download rather than disc and an annual renewal fee rather than one time purchase and you own it), this package fit my needs. It took a good amount of time to download but eventually installed ok. It works well and has everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Discount is always good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the product on discount while buying my laptop. Always good to have ms office for any needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office is great. Best Buy is not the place to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is what it is. It’s pretty essential to most occupations and it runs great. However, Best Buy did not activate my key code. They sent me on a 3 day long goose chase trying to figure out where the breakdown was and everyone basically said “there’s nothing we can do”. When I finally was able to speak to someone at Microsoft, he gave me a new key code and subscription and said that he often gets calls from people who purchase from Best Buy because of the way they process their subscriptions. Way too much of a headache. I will purchase direct from Microsoft now

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sarah,

      Thanks for your review. We're sorry to hear you had issues getting Office 365 Personal activated but we're glad we were able to take care of you.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these products for my schooling. Literally the only. Application I use.

    I would recommend this to a friend