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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38730 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 890 Showing 17,781-17,800 of 38,729 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy and accessible. I love my products from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great bundle purchase and easy to install.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    E-downloads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge fan of e downloads but this was easy to use

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're happy that you're having a great user experience with Microsoft 365! Thanks for sharing.

      Tom
      Microsoft Office TEam Microsoft

  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Unfortunately i put it under wrong account & can't transfer it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comprehensve Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a new 2 in 1 Lenovo laptop for home and office and the Office 365 personal came with it at a discount. I have since loaded mobile versions of each of the individual office apps to my iPhone and am pleased with ease of set up and though have had limited experience with them so far am not disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not A Tech person …

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not very big into technology. Didn’t really understand why I needed it on top of what was already preloaded on the computer, but my family helped me apply it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not pleased with 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is another money grab from Microsoft.. Better off buying MS office 2016. 365 subscription sucks!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mucho Ado With No Follow Through

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told the salesperson that I did not want a subscription, and that I preferred to pay once. I pocketed what he gave me, only to find that it was the subscription when I looked at it a week or so later. When I went back a couple of weeks after that I was told I could not exchange the product even though I had not called Microsoft to install it. The salesman told me that I might be able to exchange by contacting Microsoft. After spending 40 minutes or so trying that, it appears that they will not exchange since I did not buy directly from Microsoft. Ugh!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New lap top needed to replace older laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the ease of ordering the lap top and the delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Easy to download. Best Buy makes it easy to buy and download products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad this was an option to add to my computer and was easy to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service online. Answered all my questions concerning my renewal products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful customer service great product very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this laptop just the right size not to big not to small it is also light weight

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent suite of products - Need standardization

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office/365 is the market leader and a worthy one too. I would give 5 stars but MS need to standardize their views across products and Operating Systems. I don't need all the additional features across the devices, I just need the same buttons on the same place when I switch between Mac, Windows and across O365 for Business and personal and M365

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We'll pass along your feedback about standardization across Operating Systems.

      Best,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft office is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for everyday use. Cheaper than going directly to Microsoft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office for MacBook Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this mainly for Microsoft Excel to use on my MacBook Pro. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the bright new graphics, navigating will take some practice but it is still fairly intuitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is an amazing product and would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important yearly subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to buy and renew this product and it was pretty straight-forward to purchase via best buy.

    I would recommend this to a friend