Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38733 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 934 Showing 18,661-18,680 of 38,732 reviews
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convenience and overall service from the tech crew was away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good price. Easy to install. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Industry standard

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential for a new business startup- Word, Excel, Outlook and so much more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, good buy for the money. Nice to get it all together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As described

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I need it for. Love I can access my items anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to keep updated Office applications

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the subscription method. If a computer crashes it is easy to move your subscription to another computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 microsoft

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    transition was easy thanks with document, thanks to everyone at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great value great customer experiance!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this to set up on my son's lab top. It was easy to install on the lab top. He is still going thru it learning new things so I can't give it any higher than 4 stars. One thing I don't like is they link it to your credit or debit card for automatic renewals, not Kosher at all!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Hannah,

      Thanks for sharing your thoughts. We want you to know that you son has a world of information at his fingertips within our Support Center. Made specifically for our customers, our Support Center answers any question you could ever have concerning Office. Have your son reference this link whenever he needs some Office assistance: https://support.office.com/

      Additionally, if you don't like the auto-renew fee associated with Office 365, you can look into Office 2019 as a one-time purchase. Learn more about the differences between our Office software versions here: https://support.office.com/en-us/article/What-s-the-difference-between-Office-365-and-Office-2016-ed447ebf-6060-46f9-9e90-a239bd27eb96

      Thanks for being a part of the Microsoft family!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    All I need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect office suite for our needs. The bundle is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staple purchase with my new laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to be a freshman in college this fall and I knew that when I purchased my new laptop that this was a staple item I would need. I think Office is easy to use and extremely convenient, especially when you are somewhere where you can't connect to the internet.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to leave this review. We're so happy to hear that we are going to be helping you continue your education. We wish you the best of luck and thanks again!

      Cheers,
      Jonny
      Office Customer Care
      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    A software must have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software for my kids as well as myself. School projects and spreadsheets for work. Everything comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for new computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great combination for our new beginners computer. Will service someone beyond that but works great for the newbie too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to my PC. I'm very happy with the speed of the product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 is running fast for you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Happy Student

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great edition. Excel provides get updates. User friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like regular software updates …

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and all my old files were readable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft needs to improve

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not crazy about windows 8, not crazy about how convoluted all the programs are. it fits my needs, but could be so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 suite, what is their to say, it is the best!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft got smart

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Microsoft personal assistant because we had it on my old computer. I think it’s a little unfair that you have to “rent” it now and renew every year, but if it’s going to give me updates to the package when it renews, then it might be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched all over and bestbuy has the best deal for office. Buy a computer and get 20$ off office. There is not a better deal. Also sign up for the rewards program every 500$ spent you get a $5 gift certificate back (5%). But next time I am investing in the 150$ download where you get it for life.

    I would recommend this to a friend