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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38804 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1047 Showing 20,921-20,940 of 38,799 reviews
  • Rated 4 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good value for the money. Download was simple and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it was a good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a good experience to buy form bestbuy. nice product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new version is simple to use, everyone who uses the pc format will love the suite. very user friendly, however not a fan of the yearly subscription, need to make it more affordable or should be a free product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good starter software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product and I had no issues during installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every one that pass by my office, stop and take a look, they love it too. Of course I told them, I bought it at best buy. The gentleman that waited on me was very helpful and informed about this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had absolutely no concerns in regards to this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for mysmall business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Office 365 is perfect for my small business.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so goood!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talked with several knowledgeable colleagues familiar with this subscription software. they expressed low reliablity and greater difficulty accessing cloud storage. So I decided to return the Microsoft 365 and purchase updated Microsoft Office. Also I do not need to collaborate with spreadsheets, documents or powerpoint presentations. Nearly all collaboration uses Google sheets, docs and etc

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don't trust trying to reinstall it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I installed this, the fan began running really loud and it crashed my new computer and got it stuck in boot locker. Once I got the computer out of the blue screen, it didn't even know what version of windows I had. It was trying to prompt to install windows 10 (it came with 11). Once I got the operating system reloaded, I had to log onto Dell's website to reinstall all the drivers that had gotten wiped out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used my code yet coz kids got it for free at school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All necessary Microsoft features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on a new computer, wasn't that difficult. Automatically gets charged for renewal to your Best Buy account each year so you don't have to go out and purchase another card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying this out. Not sure if I will renew yer will decide later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online for store pick up and arrived within minutes and card was ready for pickup. Installed and registered with Microsoft and off to the races I go. Quick and easy. Thank you online store pick up option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gotta love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came free with my purchase, so why not? It's a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent package of office programs you can t go without

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software, sometimes a little to many bells and whistles.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Online Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought online and when I received the email with the activation code, the full code was not in the email.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best office program on the market. Hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use it for school.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great and have no problems. Downloaded really fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much better the second time around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first purchase for this item was when I upgraded from win7 to win10. That did not go well with less than half the apps loaded - twice. Then, that PC started failing so bought new with win10 as native and that worked fine. No matter who I asked at BB I could not find anyone to tell me HOW to transfer my old subscription over except to say "call Microsoft" Ever tried that? Hah. The big surprise is that when I did install the new subscription in the new unit it took what was remaining on the original time and applied it to the new one so it came out to over 17 months. Still not as functional as having the actual aps on your own machine but workable. NOTE - - your old Office files from other edition will not work in this one so they are gone....

    I would recommend this to a friend