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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38808 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1085 Showing 21,681-21,700 of 38,807 reviews
  • Rated 5 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine. Although i should have purchased the family package to have other computers access the applications as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    expensive but a need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for all the school and work projects although wish it would be a longer subscription for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good For Students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for those going to school if your school doesn't offer if for free. That being said, the one year subscription is a hard pill to swallow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Office whenever I buy a computer at Best Buy because I feel the two go hand in hand. Installation was easy. The program itself is wonderful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 has what I need to do my job. Simple, user friendly, lots of applications that's more than enough to do what I need to do. Included in my purchase for 1 year trial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wondeful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's wonderful, i am a college student. so i have tones of work that needs to be type or power point show that need to be done. having an up to date office helps alot.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This sucks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst software. It never works and has made me miss several assignments no matter how many time I bring it in for repairs it’s always messing up. WASTE OF MONEY!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little getting used to, but I like all of the features offered in the Office 365. It offers so much more than the old office version on my old laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of new additions to the software and thus far im very pleased. Of course a lot of the additions i dont use for my business the software runs and operates flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 months free

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 month trial of MS 365 is always a nice benefit to getting a new computer. Downloads easily and all the programs are handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy software to use no complaints. I would say I hate you have to have a yearly subscription but hey that’s how it goes now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still need best buy to end me my produc codet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products perform great. Microsoft gave me a product key and did a 3 way with best buy customer service who promised to send product key for office 365

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We aren't certain from reading your review but, if you are having any product key card issues, we suggest reaching out to our Customer Support Team for assistance. They'll be able to help you with any issues you might be dealing with. Here's their link: https://support.microsoft.com/en-us/contactus/

      We hope that helps!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 1 out of 5 stars

    Software scam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not clear that this software was only a subscription for 15 months. Microsoft 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital] Overall rating* Poor Star rating 1. Poor Star rating 2. Fair Star rating 3. Average Star rating 4. Good Star rating 5. Excellent Your review* Review guidelines

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Much faster and lighter than my previous laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very lightweight and I am enjoying the 2 in 1 feature with the touch screen. Speed of processor is great. Overall, a great product for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't think I would like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to get the yearly online version, but I am glad I got it. It simplifies everything that have to do for work and having the files online is great for traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for home use, and students, for school work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent program for word processing, managing bills, and other household expense, and writing (typing) letters, book writing, charts, and graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Administrative Necessity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Microsoft apps and programs consistently for keeping up with my business and personal matters and this is a geat package deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hate Annual Fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel as though I am a captured audience...I need this product to function in the business world by I hate annual fees. Get back to one and done pricing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is great! The additional storage with One Drive and knowing I will have access to the latest versions on any of my devices is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Personal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needless to say everyone must have it, I know there is google option too but can't compare to Office 365... At least my personal opinion.

    I would recommend this to a friend