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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38809 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1102 Showing 22,021-22,040 of 38,808 reviews
  • Rated 5 out of 5 stars

    Microsoft office works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from windows 7 to 10 and other changes on my new computer I was concerned. Got the new computer home and was able to use it effortlessly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it difficult to load and activate. Still need to call Microsoft to finalize the setup. Also, the program seems very different from my old Office 2016. I think I need a tutorial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of this software is really easy and friendly. Almost does everything for you. Still working and protecting my data.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Compromised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the applications work fine but my account was compromised and CC was charged over $100 before it was flagged. Microsoft needs to tighten up that issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Grandmother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 Professional it is average to Fair maybe it does better on Windows 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    up and running pretty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the new version of Outlook for the computer. Easy to get this going. Used a portable hard drive to move my old outlook files over pretty easily.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Retirednottired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nope, I no longer like MS - for ANYTHING. MS Office used to come loaded with the computer. Now, they "give" you a whole year "free", then you are charged every year after that. Why?...because of all the "enhancements" (?) Currently it's $100/yr but that's always subject to change. Nope, unless you're a Geek, stay away from Microsoft.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Whatever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t figure it out,other people have told me its good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has always been good to me, I bought this for my fiance's new laptop so she can use it for school. Great price for such Great tools!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good standard of word processing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few years using an alternate application, returning to Office has been a breath of fresh air. it's everything I need with nothing I don't want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new computer for my fiancé and bought the office 360 it makes it much easier for her to Do her work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I am working from home and it is a basic Office Suite. Works good and does everything I need.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MICROSOFT 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a poor promotion. I purchased this thinking it was an actual Excel/Word/ P program and not the Microsoft 365 - I already have the 365 and I did not download the program and Best Buy will not refund the money. This should be verified at the time of purchase if the customer has this program already installed. Poor help Poor geek squad- all the money we have spent over the years- WASTE OF MONEY!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 has many differences from previous versions, some are quite nice, others not as favorable- but many just take some getting use to.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for letting us know what you're thinking. So you can get the best experience from Office, know that we've got an entire website dedicated to Office support. It's filled with helpful articles, guides, tips, videos, and more about Office. We suggest you check it out for information on the features and functions of Office 365: https://support.office.com/

      We hope that helps you fall in love with your Office experience!

      Take care,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Office 365! You can do so ma g different things, I’m still learning all the stuff I can do. I use it for work and for Grad school!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the positive review! If you ever want a great resource to learn about your Office product, check out our Training & Support Center: https://support.office.com/

      It's an interactinve online resource made just for you and free to use! Thanks for being a member of the Microsoft family!

      Sincerely,
      Jo
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Must have for college

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy one time purchase that allowed me to have all the necessary apps to complete all sorts of assignments.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad that you had an easy purchase and that Office has helped you complete your assignments.

      Have a great day,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    great package at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably would not have bought 365 if it wasn't on sale, now though, I am glad i did it has everything i need for my law practice and my side job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product installed seamlessly on the laptop however could not get it to install an iPad I'm sure there's a way but I haven't devoted that much time to figure it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office365 Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install, but wish it was a 1time purchase instead of an only 1 year subscription. Seems counterproductive and expensive in the long run.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time downloading Office instead of using a cd but it was very easy. I was able to download on my phone also, very convenient. I love it.

    I would recommend this to a friend