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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38810 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1111 Showing 22,201-22,220 of 38,805 reviews
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is so much better than buying a certain year version. You get all the updates and improvements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 works as expected, but not excited about renewing the subscription every year. Had a bit of trouble getting outlook to work properly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Inadequate help features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used Office products in a while, and they have substantially changed. I would appreciate more tutorials or more user-friendly help feature.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Sales professional very knowledgeable. Even answered all the questions my IT friend had on the phone for me about the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly use excel and word, what I love about them is how easy to use they are and they give templates that will help get you started.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great price for all that was included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features. However, I am not the most computer literate person. I would have loved at least a 30 minute tutorial, at no charge, to make the transition smoother. It was hard starting the process.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal (1 Person) (3-Month Subscription-Auto Renew) I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure this works just fine. Unfortunately, I forgot I already had a 5 computer subscription, so I have this version just sitting around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adequate program for my High School Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program from Microsoft is exactly what I needed for my daughter she is a sophomore in High School and was able to do her homework with this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be able to have everything accessible for you right away and be able to customize all your layouts. It is user friendly and very easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to load

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cloud based software is easy to load and use. The only downside (not Best Buy's fault) is the yearly fee to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for these times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best software package for "WFH" work from home. Programs are current, powerful, and at cost effective pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using MS Office for years. 365 maes it easy for me to stay updated with the latest version.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like monthly cost, would rather have one cost for life of PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Office for years. Now that I am retired, I don't require all the bells and whistles and this product definitely works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this software installed in my old MacBook (until I discarded it) and I love using this for my work and my personalize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Student

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this free as a student. Was impressed so I bought this for the wife. She uses it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software for home/school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software for home/school. Had the pro version on my old computer. Can use this software to open those documents and edit/revise as necessary.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Total

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never did get Microsoft 365 because of the screw up on the computer when it was shipped I had to go in and exchange it because when the computer came it was a not a complete package so in the exchange process Microsoft 365 was canceled and I was never offered the bundle in the exchange it was a big rip off it was a big rip-off

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HUGE Disappointment- DO NOT PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After install, account was immediately hacked. Have contacted Microsoft numerous times and keep changing my password. I have even set up multi-factor. Requesting help is impossible (when I finally did get them on the phone the agent just kept repeating himself/somebody overseas) and they simply do not care. Waste of money. Do not purchase. This is so strange to me and a huge disappointment.

    No, I would not recommend this to a friend