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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38464 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 38,463 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fairly easy to use and has a lot of great features. I have not mastered all of the programs, but am looking forward to learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program microsoft office 365 is very important for me, because with the I can to work the excel, word, paint and others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scratch off card code

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to go to Microsoft's website to enter card code off of card in the Microsoft Office 365 packet to get download. It is similar to a lottery ticket scratch off. Problem is even scratching off very gently you scratch off part of the code. You are pretty much screwed. Called Best Buy. They said bring in and they'll see what they can do. We'll see. The 30 day Microsoft software sample that came on my new HP Laptop is good and does what I want it to do. I would recommend this software but be very careful when scratching off to read code on card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best! You must get it!! Best buy again showing they have the best products in the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy to install and use. Not sold on outlook for personal use but still evaluating

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too thrilled with this one. I think since it is for one user that is what is causing me the issues we are having with trying to set up my husband and his email. I am the one who would use the word/excel and powerpoint not him but no biggie.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Back to school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've decided to go back to school and knew I would need microsoft to help me out!! Boy can I say i was surprised which how much word and power point has improved since the last time i used them! Totally shocked and amazed!! Happy with everything offered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software gets better and better, year over year. I'm a fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to start using Office for first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use Word and Excel but can easily see its a giant step up from the WORKS program I have used for 7 years with Vista.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need in one place. Haven’t used it all but there when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad very helpfull loading all programs and saving all info from our old laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I need to run my LLCs. Every Microsoft product I need in one place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MS Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love MS Office. Learning to get used to new install procedures. Hard to read the product key printed in the thermal receipt. Keep receipts out of sunlight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers all my needs for home, school and job. Easy to install and use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought subscription because...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the subscription package for one. No problems with installation (with Windows 10). I had planned to buy the standalone package until I heard that after one year, it would not be supported to switch it over to a new/different pc (still as one user). To me, that seems unfair to the consumer; I felt stuck with going with the subscription to avoid the risk of losing use of the product should my pc need replacing after one year. If Microsoft sells a standalone package, it should at least support switching it over to new pc past one year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need the system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this and having ready to add was an easy transition from my month to month on a different account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has everything plus extras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! Has everything I need plus extra storage. Love this product. Great investment

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Shirley,

      We're happy to hear that you had an easy installation and are loving Microsoft 365 Personal. Thanks for the feedback!

      Have a good day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Miss the days these came preloaded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the days when you could buy a laptop with at least Word loaded. The Office 365 suite came on sale with my laptop, but the license is yet another annual expense now (and nothing to prevent prices from going up). All I need it for is Word, but it is necessary to get all the bells and whistles and cloud storage (which again, you have to pay to maintain). The question below asks "would you recommend this to a friend?" I have no choice but to say yes. There is actually no choice at all. Thus 4 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect now I can be updated with the software it works perfectly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was a little difficult due to installing on an Apple Air laptop and it had a fe glitches that technical support helped me to get past. Over all it is working like Microsoft works.

    I would recommend this to a friend