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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 38825 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1221 Showing 24,401-24,420 of 38,820 reviews
  • Rated 5 out of 5 stars

    Office 365 Personal is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our daughter is using Office 365 for the first time for school work and is loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was looking for asomething I could not purchase full product at the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this software mainly for outlook, but power point, excel and the cloud have come in handy as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Suite out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only office suite we use and find it the easiest to navigate and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    365 Easy to Install-User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and ease of use so far, looking forward to delving into the different programs further.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Access to All Microsoft Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my new laptop I decided to go with the Microsoft 365 subscription rather than purchasing the software outright. My reasoning is that the 365 subscription allows me to always have all of the most up to date software at my fingertips all the time across 3 of my devices and the Cost of the subscription is very inexpensive in comparison...these things made this purchase a no brainer for me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DISAPPOINTMENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new computer, so I spoke to a young man in the computer department. He was extremely helpful, explaining everything I needed to know to make an informed purchase. About a week later, I picked up my computer at the store. Before I pulled the trigger on that purchase, I explained to the same young man that I was not very computer savvy and needed somebody to help me set it up. He again told me that I could call the Geek Squad to have them walk me through the set-up process. However, when I called the Geek Squad, I was told that they were too busy and were not currently setting up computers. I am 70 years old with a laundry list of medical issues. I have been very careful to remain safe throughout the pandemic. I am not comfortable having a stranger in my home to take care of a computer issue. There was also a phone number I have a $1300 computer setting in my home that is totally worthless to me! I really don't know if Microsoft 365 is something I would be able to recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    a much need program

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i needed to use my computer. i recommend this to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required everyday productivity software which provides the full Office Suite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is able to maneuver the program well. Very functional and user friendly. A must-have!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microsoft 365 family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to store and asked if I can cancel this product, I was told no, it couldn't be done. We did not active the subscription. So, looks like I just lost my money on of this. NOT happy that there is no way to check to see that it has not been used / activated. I changed my mind and do not want the Microsoft 365 Personal subscription. Apparently, I cannot return for reimbursement even though it wasn't installed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a new issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Microsoft Office programs for many years. I have loved Outlook and have never had problems with it. I use Outlook because it is the only app I know of that I can create groups for various email mailings. I purchased my new laptop and Microsoft Office program in mid-March. It is now April 24th and I have had Geek Squad fix Outlook 3 times. They worked on it to get it to connect to Cox at the beginning and two times since. If you look online there are many complaints about this issue. It's a possibility it is a Cox problem but all the people online surely are not all Cox customers. Would I recommend the package app? Yes. I hope some day to figure out what the technician is doing so I can "conect" with Cox myself when it fails, but it looks like it is still trial-and-error figuring out the problem. Thank goodness for Geek Squad. WORD, PowerPoint, and Excel seem to be the same reliable programs and I'm happy with them. Many features of Outlook at excellent also, but it has this inherent glitch, I think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the same product my work pays a lot more for. Every home user needs it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use all of the features - email, calendar, contacts and tasks. It is all very helpful to me and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for resumes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software to do resumes and school essays for a whole year. Really necessary for various tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love microsoft office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is a great product to have for this computer and definitely needed for school.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Glad to have it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I downloaded to my computer and very easy to use it. I am glad to buy it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you are enjoying Office 365 Personal.

      Have a great one,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying using Microsoft word. And all what you get from the program.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good features and functionality but wish it wasn't subscription based.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Delsin, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Very user friendly all the way around. I am a huge microsoft fan in general

    I would recommend this to a friend