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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38669 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 38,668 reviews
  • Rated 4 out of 5 stars

    Update the functionality, not the looks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I like most Microsoft products, and love Excel. I could easily give this 5 stars except for one issue. I am very comfortable with the menus and tools, and navigate quite easily. Have been using these for 20+ years. But every couple of years Microsoft decides to implement an “update”. I’m all for adding new and improved tools and versatility, but often the updates also include making everything LOOK a little slicker. These new looks offer no added benefit, and then its a scramble to figure out how to find all my old paths. I get it, some people want the nicer aesthetics. Fine, give it to them. But offer the old “view” for us old dogs. The 2000 version of Outlook was the best look ever, been getting worse with every update since, LOL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Has all the programs in one palce.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10. Very helpful in getting all the projects I need done for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very simple to download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to download and set up only drawback is it Microsoft switching to subscription.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download to my laptop. Had no issues whatsoever. Its great for my office needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Crucial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife subscribed to office 365 and had to cancel it the next day because her laptop was too old to use it effectively. So we bought a new laptop, got a free year, and we're rolling ahead. Take that, planned obsolescence!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office 365 for 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this. I went from a Windows 7, MS Office 2013 to a Windows 11, Office 365 2023. I have a lot of learning and catching up to do but I am enjoying it. Great program suite to learn and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software was very easy to set up on the computer following the installation instructions. The Microsoft Personal Office 365 provides exactly what my mom needed for personal home use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my new laptop, it's upgraded and I got good price on Black Friday. Service on Best Buy are very professional, knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Working great. Best purchase of my life. I would highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average and intrusive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't use microsoft, too many back doors. Wont be renewing, Lenox is best! Also, Ai is restrictive and lies. Thanks Billy Gates for you vax and peel and fake foods! Creator does not forget!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am liking it so far. This version is a little different, but not hard figure out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary software package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 fits the bill for an Office software package. Easy installation and easy to learn and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for all the basic needs of typing. Great value since it was included in a bundle deal with my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good serves and the product is good quality. You can trust the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for optimal computer setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal by purchasing through Best Buy and has everything you need when setting up your computer including cyber security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Easy to install. Reliable technical support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great on the Mac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worked with Office so this is no exception. The Mac version does have a few limitation in Excel but I always find a workaround. I would always recommend office to anyone with a Mac or PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lookingforajob

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoy the features and functionality of the software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Tishiba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 3 Toshiba laptops and was always happy with them. Just bought the new 15.6 satellite radius 2 in 1. The first one had 8.1 and I did the windows 10 upgrade and lost the mouse. Unfortunately Toshiba's drivers were not compatible with Windows 10 yet. I had the Geek Squad down grade it back to 8.1. When I went back they told me the driver was now available and I could have it upgraded back to. WINDOWS 10. Went to pick it up and same problem no mouse and it took way to long to start up. The tech realized it was a lemon and I was very frustrated. I had only bought it a month ago and with all the issues had not much of a chance to use it. He spoke to the manager and got us a more updated one already equipped with Windows 10. Took it home and I am very happy with it. I want to thank Anthony at the Salem N. H. BEST BUY. He went above and beyond to address our issue and. get us a new updated laptop even though our exchange period had expired on the other one. He made sure the laptop was up and running perfectly for us. I am really enjoying this laptop. It is fast, amazing stereo sound and beautiful screen color quality. It is the Toshiba Satellite Radius 2 in 1 P55W C5204. Amazing and elegant design. Sometimes you get a lemon but I really appreciate that Anthony made sure we were given a new upgraded version of the laptop without me having to ask. The Toshiba is a very versatile laptop that can be used in 5 position modes including tablet mode. I would recommend this laptop. I have always been a Toshiba fan. I always buy my laptops at Best Buy. The Geek Squad coverage plan is well worth the price. They are great in person and over the phone for tech support.

    I would recommend this to a friend